Empowering young minds, one step at a time.
Who We Are
Meltzer Real Estate is a dedicated team of professionals with over 13 years of experience in providing exceptional housing and service to residents across numerous communities. Founded in 2009, we take pride in maintaining meticulously maintained apartments and fostering a sense of community within each of our properties.
Our Core Values
- Providing Excellent Customer Service: We prioritize clear and responsive communication, addressing residents' needs promptly and efficiently.
- Embracing Transparency and Accountability: We maintain open communication throughout the tenant selection process and offer clear explanations about policies and procedures.
- Respectful and Compassionate Interactions: We treat all residents with dignity and understanding, acknowledging their unique needs and concerns.
- Continuous Improvement: We consistently invest in preventative maintenance, capital improvements, and responsive service requests to enhance the living experience for our residents.
Our Services
Meltzer Real Estate offers a comprehensive range of services to ensure a smooth and fulfilling tenant experience, including:
- Leasing and Rental Management: Efficient online application processing, background checks, and meticulous tenant selection.
- Property Maintenance and Repairs: Responsive maintenance staff available for urgent repairs and scheduled maintenance appointments.
- Communication and Transparency: Regular updates on property issues, repairs, and community events.
- Community Management: Building strong relationships with residents through regular community events and feedback forums.
Our Commitment
Meltzer Real Estate believes access to quality housing is a fundamental right. We are dedicated to providing safe, secure housing that fosters a sense of community and empowers residents to thrive. We are committed to fostering positive relationships with our residents and becoming active members of the communities we serve.
Overall Issues
Several reviewers experienced poor customer service, lack of updates, and unresponsiveness from the property management team, particularly Ciddy. Many reported frustrations with communication, including being ignored, not receiving responses to emails or phone calls, and being treated rudely.
Maintenance Issues
Issues with maintenance were reported by several reviewers, including leaks, bathroom problems, and unaddressed concerns. Some noted that while maintenance staff were responsive and helpful, property management was uncooperative and dismissive.
Positive Reviews
A few reviewers had positive experiences with the property management team, specifically Ciddy, who were described as professional, responsive, and attentive to concerns. Some reviewers appreciated the helpfulness of maintenance staff and the quiet and convenient location of the property.
Negative Reviews
Negative reviews were dominated by complaints about Ciddy and the property management team, regarding poor communication, lack of updates, and unprofessional behavior. Many reviewers reported feeling abused, ignored, or lied to by Ciddy, and expressed frustration with the lack of accountability and consequences for her actions.
