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Providing compassionate care that exceeds expectations

At Universal Home Care Agency, we understand the importance of providing quality home care services to individuals in need. Our team of skilled caregivers and professionals are dedicated to delivering exceptional care that meets the unique needs of each client. With a focus on compassion, empathy, and personalized attention, we strive to make a positive impact on the lives of those we serve.

Our Mission

Universal Home Care Agency is committed to being your reliable partner in providing the finest quality yet most reasonable home care and home health services in Seattle, Washington. We take pride in delighting our customers and clients by delivering services beyond their expectations. Our team of caregivers and professionals are passionate about extending genuine care and affection not just towards patients, but also to their entire household.

Our Services

Our home health and home care services are designed to assist clients in living independently in their own homes. Our services include:

  • Personal Care
  • Companionship/Sitting
  • Homemaking
  • Respite Care
  • Skilled home health services

We offer free in-home assessments to ensure that our clients receive the best possible care. Our team of caregivers and professionals work closely with clients, families, and healthcare providers to develop personalized care plans that meet the unique needs of each individual.

Why Choose Universal Home Care Agency?

At Universal Home Care Agency, we understand the importance of providing reliable and quality home care services. Our team of caregivers and professionals are insured, bonded, and licensed by the Department of Health in Washington State. We accept various insurance plans, making it easier for clients to access the care they need. With a focus on delivering exceptional care, we strive to make a positive difference in the lives of those we serve.

Reviews (6)
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Positive: Despite one positive review, the majority of reviews were overwhelmingly negative.
Negative: The reviews described a pattern of abuse, neglect, and mistreatment, with patients' rights being violated and staff engaging in unprofessional and unethical behavior.

Shocking Experiences at Fairfax Behavioral Health Hospitals

Reviews from multiple authors paint a dire picture of Fairfax Behavioral Health Hospitals in Washington state. The experiences range from traumatic to infuriating, with patients and their families complaining of violations of their rights, abuse, neglect, and mistreatment. Some of the most severe allegations include:

  • Trauma, including being told to "shut up" when crying and scared
  • Underlying inappropriate conduct between staff and patients
  • Abuse, physical and mental, with patients being coerced into involuntary stays
  • Physical neglect, including failure to meet nutritional needs
  • Poor treatment by staff, including unkind behavior and lies
  • Lack of accountability and failure to accommodate patients' needs
  • Retaliation against patients who report wrongdoing

Red Flags and Scams

Some reviewers have raised concerns about the legitimacy of the company, with one reviewer even discovering that the phone number provided is fake. Another reviewer was hung up on when trying to clarify a situation.

Positive Experiences

Despite the overwhelmingly negative reviews, one reviewer, Halima Aden, had a positive experience with the agency, citing excellent services and professional staff.

Conclusion

These reviews highlight a disturbing pattern of abuse, neglect, and mistreatment at Fairfax Behavioral Health Hospitals. Patients and their families deserve better, and it is crucial to hold these institutions accountable for their actions.