Design it. Build it. Deliver it.
Our Mission and Values
At Tender Hearts at Home Senior Care, our mission is to provide high-quality, compassionate, and reliable home care services to seniors in the Greater Cincinnati area. We believe that every individual deserves to live with dignity, comfort, and independence in their own home. Our dedicated team of caregivers, nurse managers, and support staff are committed to delivering exceptional care that meets the unique needs and preferences of each client.
Our Services
Tender Hearts at Home Senior Care offers a range of services designed to support seniors in their daily lives. Our primary services fall into two categories: Companion Care and Personal Care.
Companion Care Services
Companion Care services are designed to provide emotional support, companionship, and social interaction to seniors. Our caregivers engage in activities such as conversation, reading, watching movies, playing games, or simply being a friendly presence in the home. These services can be tailored to meet the specific needs and interests of each client.
Personal Care Services
Personal Care services are designed to assist seniors with daily living activities that require physical assistance. Our caregivers can provide support with bathing, dressing, grooming, toileting, and other personal care tasks. We also offer assistance with light housekeeping, meal preparation, and medication reminders.
Our Approach
At Tender Hearts at Home Senior Care, we take a personalized approach to care. Our RN care managers conduct a comprehensive assessment of each client's needs and create a personalized care plan tailored to their unique situation. Our caregivers are carefully selected and trained to provide high-quality care that meets the highest standards of care.
Why Choose Tender Hearts at Home Senior Care?
At Tender Hearts at Home Senior Care, we pride ourselves on our reputation for excellence in home care. We have built a team of trusted caregivers who are committed to delivering compassionate and reliable care to seniors in the Greater Cincinnati area. Our services are designed to support seniors in their own homes, allowing them to maintain their independence and dignity.
Overall Experience
The reviewers have had vastly different experiences working with Tender Hearts, ranging from extremely positive to extremely negative.
Positive Aspects
Office Staff and Management
Some reviewers have praised the office staff and management, citing their helpfulness, professionalism, and attentiveness. They have also mentioned that the staff are there to help with any questions or concerns.
Job Fulfillment
A few reviewers have found their job with Tender Hearts to be rewarding and enjoyable, stating that it doesn't even feel like a job.
Negative Aspects
Lack of Benefits and Support
Several reviewers have expressed disappointment and frustration with the lack of benefits, time off, and support from the company. They have mentioned that the company does not care about its clients or employees and only cares about not having to do any actual work.
Poor Treatment of Employees
Some reviewers have reported being treated poorly by management, including being fired unfairly, being spoken to rudely, and being taken advantage of financially.
Unprofessional Behavior
A few reviewers have mentioned that the company's management, specifically Sharon, has behaved unprofessionally and with a lack of care for employees.
