Our Mission and Values
At Tenderness Healthcare, our mission is to provide high-quality, client-centered personal care services that prioritize the well-being and dignity of our clients. We believe that every individual deserves to live a dignified life, and we strive to make that a reality through our exceptional services. Our values are built on compassion, trust, and understanding, and we are committed to delivering personalized care that meets the unique needs of each client.
Who We Are
Tenderness Healthcare is a reputable and trusted provider of personal care services. Our team of dedicated professionals is committed to delivering exceptional care that focuses on the physical, emotional, and psychological well-being of our clients. We are passionate about empowering individuals to live independently and confidently, and we take pride in our ability to provide personalized support that makes a real difference in people's lives.
Services We Offer
Our services are designed to meet the unique needs of each client. We offer a range of services, including:
Bathing Assistance: We assist clients with bathing, dressing, and grooming to ensure they maintain personal hygiene and feel confident and comfortable in their own skin.
Dressing Assistance: Our caregivers assist clients with dressing or undressing, helping them to maintain their independence and dignity.
Grooming Assistance: We provide assistance with personal hygiene needs, including washing face, hands, and feet, combing or brushing hair, shaving, nail care, applying deodorant, and oral or denture care.
Eligibility for PCW: We assess eligibility for our personal care services based on a variety of conditions, including chronic pain, arthritis, hypertension, heart disease, and more.
Care Options
At Tenderness Healthcare, we understand that every individual has unique needs and requirements. That's why we offer flexible care options that cater to each client's unique needs and circumstances. Whether you're seeking assistance with daily living tasks or personal care, we're here to support you every step of the way.
Our Team
Our team of dedicated professionals is committed to delivering exceptional care that prioritizes the well-being and dignity of our clients. Meet our team:
- Julio Fernandez, President
- Waleska Cruz, Community Outreach & PCW Support
- Marisol Cruz, Community Outreach
- Luis Cruz, Community Outreach Manager
- Gloria Diaz, Patient Data Specialist
Locations
We have two convenient locations to serve you:
- South Side Milwaukee, 802 W Historic Mitchell St, Milwaukee, WI 53204
- North Side Milwaukee, 1919 W North Ave, Milwaukee, WI 53208
Join Our Team
If you're passionate about delivering exceptional care and making a real difference in people's lives, consider joining our team. Apply now and take advantage of a competitive salary, benefits package, and opportunities for growth and development.
Company Performance and Reliability
The majority of reviewers have expressed dissatisfaction with the company's performance and reliability. Many have mentioned issues with pay, citing instances of theft, poor communication, and unfulfilled promises. Some reviewers have also experienced difficulties with paperwork, appointments, and services, which has led to frustration and mistrust.
Customer Service and Communication
Reviewers have consistently mentioned poor customer service and communication as a major issue. Many have had negative interactions with the staff, citing unprofessionalism, lack of knowledge, and poor resolution of issues.
Professionalism and Organization
Several reviewers have expressed disappointment with the level of professionalism and organization within the company. They have cited instances of mistakes, miscommunication, and unfulfilled promises, which has led to a lack of trust and confidence in the company.
Positive Experiences
Despite the numerous negative reviews, a few reviewers have had positive experiences with the company. They have praised the professionalism and kindness of specific staff members, as well as the help they received in getting compensation for taking care of a family member.
