Taking Care of Your Emotional Wellness, One Client at a Time.
North Suburban Counseling Center is a private, non-profit, community mental health clinic located in Coon Rapids, MN. We have been serving the northern suburbs since 1985. Our mission is dedicated to improving the emotional wellness of our clients with an emphasis on prevention and recovery. We are approved by the State of Minnesota as a Rule 29 clinic.
Our Services
At North Suburban Counseling Center, we offer a range of services to support the mental health and wellness of our clients. Our services include individual counseling, relationship counseling, parent and adolescent counseling, employee assistance program services, medication evaluation, and medication management. We also offer specialized counseling services for specific issues such as abuse and violence, addiction, ADHD, anxiety disorders, depression, and more.
Our Staff
Our staff is comprised of highly qualified, State of Minnesota licensed counselors, psychologists, clinical social workers, and marriage/family therapists, and psychiatrists. Our staff has 16-30 years of experience and offers general counseling and psychiatric services. Our administrative staff is friendly and professional with knowledge of insurance and billing procedures.
Our Commitment
At North Suburban Counseling Center, we are committed to providing high-quality, personalized mental health services to our clients. We strive to create a safe, supportive, and non-judgmental environment where our clients can feel comfortable sharing their concerns and working towards emotional wellness. We believe that everyone deserves to live a healthy, fulfilling life, and we are dedicated to helping our clients achieve that.
Overview of Reviews
The reviews of North Suburban Counseling are largely negative, with four out of seven reviewers giving a one-star rating and expressing dissatisfaction with the service.
Negative Experiences
Lack of Empathy and Compassion
Several reviewers felt that the therapists were uncaring, dismissive, and more concerned with collecting payment than with their clients' well-being. One reviewer even reported feeling suicidal after a session.
Unprofessional Behavior
Some reviewers reported that therapists snapped at them, were condescending, and didn't listen to their concerns. One reviewer was told to leave the room for asking a simple question.
Money-Driven
Several reviewers felt that the service was more concerned with making money than with providing quality care. One reviewer reported that they were cut off from services, including prescription refills, for missing an appointment.
Positive Experiences
Helpful and Compassionate
Two reviewers had a positive experience with the service, praising specific therapists for being helpful, compassionate, and providing quality care.
