About Highland Management Group, Inc.
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Highland Management Group, Inc. has been a prominent name in the Twin Cities metro area's property management landscape for over 50 years. Our commitment to the community is evident in the fact that we only manage properties we own. Our portfolio includes a diverse range of apartment and townhome communities, as well as senior living communities. With a strong focus on local ownership, we take great pride in providing high-quality housing options for individuals and families. Our dedicated team is committed to helping you find the ideal home that suits your unique needs and preferences.
The Highland Difference: Attention to Detail and Community Involvement
At Highland Management Group, we understand that attention to detail is crucial for creating welcoming and comfortable living spaces. We strive to ensure that every aspect of our managed properties reflects our commitment to quality and excellence. This dedication extends beyond our properties, as we also actively participate in and support local events and initiatives. We wholeheartedly believe in giving back to the communities we serve.
Over the years, we have received numerous MADACS Awards, recognizing our team's hard work and dedication. Our accolades include awards for property excellence, maintenance, caretaking, and community management. These achievements are a testament to our relentless pursuit of providing exceptional living experiences for our valued residents.
Our Comprehensive Services
Highland Management Group is committed to streamlining the rental process for our residents, offering a variety of convenient services that cater to their needs. Some of the services we provide include:
- Online Rent Payments: Our secure online portal allows residents to pay rent quickly and efficiently.
- Maintenance Requests: Residents can easily submit maintenance requests via our online platform. Our dedicated maintenance team is committed to resolving issues promptly and effectively.
- Rental Applications and Forms: Prospective residents can effortlessly review and sign essential forms through our online system, simplifying the application process.
- Locations and Availability: Our properties are strategically located across various neighborhoods in the Twin Cities metro area, making it easy for residents to find a home that fits their lifestyle and preferences.
Highland Management Group is proud of our rich history and the lasting relationships we have built with our residents. Our commitment to excellence, community involvement, and exceptional customer service make us the go-to choice for those seeking quality rental housing options. Browse our available properties today and join the Highland family!
Issues with Management and Unpleasant Experience
Many reviewers have expressed dissatisfaction with their experience with Oakleaf Management. They have shared stories of poor communication, neglect, and a lack of concern for tenants' well-being.
Unmaintained Properties and Health Concerns
Several reviewers have mentioned issues with the condition of the properties, including mold, mice, and crumbling ceilings. This has led to health concerns and an overall sense of disarray.
Unresponsive Management
Reviewers have complained about the lack of responsiveness from management, including delayed or ignored responses to requests for assistance. This has led to frustration and a sense of being taken advantage of.
Problems with Rent and Fees
Some reviewers have experienced issues with rent and fees, including unexpected rate hikes and charges for services not provided. This has caused financial stress and resentment towards the management company.
Glenridge and Wilshire Wood
Specific properties under Oakleaf Management, including Glenridge and Wilshire Wood, have been criticized for poor management, high rent increases, and a lack of investment in the properties.
Mykeala's Positive Experience
One reviewer, Mykeala Gust, had a positive experience with Oakleaf Management, praising the complex's amenities, friendly staff, and overall sense of community.
