Maximizing Your Practice's Efficiency with AI-Driven Solutions
Our Vision and Values
ATS Healthcare operates under a fundamental vision of empowering medical practices to achieve optimal efficiency, revenue enhancement, and improved patient care through cutting-edge medical billing and transcription solutions. Our core values of integrity, excellence, innovation, and collaboration guide our every action. We strive to forge genuine partnerships with our clients, supporting their growth and success through personalized solutions and unwavering support.
Medical Billing Services
Our comprehensive medical billing services are tailored to the unique needs of healthcare providers. We seamlessly navigate the complexities of insurance billing, ensuring accurate and timely reimbursement for your services.
Credentialing Service
We assist medical providers with the seamless and efficient credentialing process, ensuring smoother onboarding and enhanced patient access.
Prior Authorization Service
Our dedicated team simplifies the prior authorization process, minimizing administrative burden and maximizing your reimbursements.
Hardware & Software Solutions
We offer comprehensive hardware and software solutions to optimize your practice's workflow and enhance efficiency.
FQHC & RHC Billing
We have extensive expertise in billing for Rural Health Clinics (RHC), ensuring compliance with stringent regulations and maximizing reimbursement.
What Makes Us Different?
- Data-Driven Approach: We leverage data analytics to identify billing opportunities and optimize your reimbursement.
- Personalized Solutions: We tailor our services to your unique practice needs and challenges.
- Technology-Driven: We utilize advanced technology and automation to streamline your billing process and reduce manual work.
- Patient-Focused: Our dedicated team prioritizes clear and consistent communication with patients throughout the billing process.
Problems with Customer Service
The reviews in this section highlight severe issues with the billing company's customer service. Inefficient calls and unreturned calls are common, with customers having to call multiple times to reach someone, and even then, there's no guarantee of a response. Long waiting times, unanswered calls, and voicemails left unanswered are a norm.
Billing Issues
The billing company seems to have a major issue with accurate billing, with customers receiving bills for charges that aren't theirs. Incorrect billing, misdirected bills, and inaccurate statements are rampant. Even when issues are reported, the company fails to respond or take corrective action.
Misrepresentation and Harassment
One reviewer accused the company of lying, misrepresenting, and harassing customers. Unverified debts are also a concern, with the company allegedly buying debt without verifying its existence.
Inefficient Communication
Poor communication is a major issue, with customers facing unreturned calls, unanswered voicemails, and incompetent customer service. This inefficiency leads to frustration, anger, and desperation among customers.
