Together, we move people to live their healthiest lives
At the American Council on Exercise (ACE), our mission is to get people moving, and our vision is to make a meaningful impact on the health and well-being of individuals and communities worldwide. With over three decades of experience in the fitness and health industry, ACE is the largest nonprofit exercise professional and health coach certification organization in the world.
Our Services
At ACE, we offer a range of services designed to support the development and success of exercise professionals, health coaches, and fitness enthusiasts. Our comprehensive certification programs are designed to equip individuals with the knowledge, skills, and competencies needed to excel in the industry. Our certification programs are NCCA-accredited, ensuring that they meet the highest standards of quality and excellence.
Certification Programs
We offer several certification programs, including:
- Personal Trainer Certification: Designed for individuals who want to become personal trainers, this program provides the skills and knowledge needed to design and deliver effective fitness programs for clients.
- Group Fitness Instructor Certification: This program is designed for group fitness instructors who want to develop their skills and knowledge in leading group exercise classes.
- Health Coach Certification: This certification program is designed for health coaches who want to help clients achieve their health and wellness goals.
- Medical Exercise Specialist Certification: This program is designed for individuals who work in healthcare settings and want to develop their skills and knowledge in medical exercise.
Continuing Education
At ACE, we believe in the importance of continuous learning and professional development. Our Continuing Education Program provides exercise professionals with access to a wide range of courses, workshops, and resources designed to help them stay up-to-date with the latest research, trends, and best practices in the industry.
Research and Education
ACE is committed to advancing the science and practice of exercise and health promotion. Our Research and Education department conducts studies, publishes research, and provides training and education programs to support the development of exercise professionals and health coaches.
Community Impact
At ACE, we believe that exercise and health promotion should be accessible to everyone. That's why we're committed to making a meaningful impact in our communities. From our community outreach programs to our advocacy efforts, we're working to create a world where everyone has the opportunity to live a healthy and active lifestyle.
Certification and Customer Service Issues
The majority of reviewers had negative experiences with ACE's certification process, citing difficulties with renewing their certifications, downloading certificates, and reaching customer service. Many reviewers experienced long wait times, unreturned calls and emails, and unhelpful representatives.
Difficulty with Continuing Education Credits
Several reviewers struggled with obtaining continuing education credits, with some being denied credits despite meeting the requirements. Others had issues with the certification process, including being told to retake exams despite having a valid reason for rescheduling.
Positive Experiences
On the other hand, a few reviewers had positive experiences with ACE, praising their certification programs and customer service. These reviewers found the employees to be helpful and responsive to their questions.
Rating Breakdown
- 1-star reviews: 7
- 2-star reviews: 1
- 4-star reviews: 1
- 5-star reviews: 2
