Streamlining the Process for a Seamless Patient Experience
At Illinois Orthopedic Network (ION), we are a comprehensive network of preferred physician providers offering specialty care in orthopedics, spine and neurological care, and physical medicine. Our mission is to provide exceptional medical care to patients with Workers' Compensation, Personal Injury, Medical Case Management, Rehabilitation, Orthopedic, and Quick Care services. We strive to deliver a total provider care experience, streamlining the process for you, while focusing on effective medical treatment, efficient communication, and convenient scheduling.
Who We Are
ION is led by Dr. Marc Strongin, Dr. Irvin Weisman, and Terris Alene, a team of experienced professionals dedicated to providing high-quality medical care to all our patients. Our team members are nationally certified, have received advanced training in their specialty areas, and are committed to staying up-to-date with the latest medical technologies and treatment programs.
Our Services
ION offers a wide range of services to meet the diverse needs of our patients. Our services include:
- Workers' Compensation Services: Our team of experienced physicians and specialists are dedicated to providing exceptional care to injured workers while streamlining the process for law firms handling Workers' Compensation cases.
- Personal Injury Services: We understand the complexities of personal injury cases and are committed to providing exceptional care to victims of personal injuries.
- Medical Case Management Services: Our medical case management services are designed to provide proactive and individualized care to patients with complex medical conditions or chronic illnesses.
- Rehabilitation Services: Our rehabilitation services aim to help patients restore their physical and mental abilities, returning them to their normal lives as quickly and safely as possible.
- Orthopedic Services: Our Orthopedic services specialize in treating conditions affecting the musculoskeletal system, such as sprains, strains, and fractures.
- Quick Care Services: We offer quick care medical services for minor injuries and illnesses, such as sprains, strains, and minor infections.
What Sets Us Apart
ION stands out from other medical networks due to our:
- Comprehensive Network: We have a network of over 100 locations across the country, ensuring your patients receive prompt medical care regardless of their location.
- Streamlined Communication: Our dedicated Workers' Compensation team understands the critical role communication plays in successful treatment and rehabilitation.
- Centralized Scheduling: Our centralized scheduling system simplifies appointment booking with our network's preferred providers, ensuring efficient and convenient scheduling.
- Latest Medical Technology: We invest in the latest medical equipment and technologies to provide our patients with the best possible care.
Get in Touch
For more information about Illinois Orthopedic Network (ION) or to schedule an appointment, please call us at 312-951-8200 or email us at info@ionorthopedics.com. You can also visit our website at www.ionorthopedics.com.
Appointments and Scheduling Issues
There were several reviews that mentioned issues with appointments and scheduling at the Illinois Orthopedic Network. Johnathon Miller had an appointment changed on him, while Kisha Perry was left waiting for over 10 minutes on hold and still hadn't received what she requested from the doctor. Esmeralda Velazquez and Cesar Vazquez also experienced poor communication and disorganization with their appointments.
Receptionist Issues
Some reviewers had negative experiences with the receptionists, calling them "ignorant and rude" (Kisha Perry) and complaining about poor communication and a lack of empathy.
Distance and Accessibility Issues
Robin Pinsky was unhappy with the location of the doctors, stating that it was too far for her to travel from McHenry County, and the lack of doctors in her area.
Positive Experiences
On the other hand, some reviewers had very positive experiences at the clinic. Donzell King, Eva Tafoya, and Angelic Dunn all praised the friendly and professional staff, cleanliness, and timely service.
Doctor's Bedside Manner
Jaime Wolfe was extremely dissatisfied with the doctor's bedside manner, stating that they didn't care and seemed to have acquired their medical license from a "Cracker Jack box."
