Excellence in every aspect of property management and development
The Copley Group is a Boston-area mainstay for over fifty years, celebrated for its character, prime locations, and exemplary service. We own and manage the majority of buildings our residents and tenants call theirs, and put the same care into the apartment communities we manage on behalf of our clients. Our pride is evident in every apartment and space we lease, and every community we've become a part of.
Our Mission
Our mission is to provide uncompromising care for our properties, and exemplary customer service and experiences, while leveraging decades of industry and regional knowledge to perpetually improve assets' operations, valuation, and reputation. We strive to create a positive impact on our communities, and our team is dedicated to making a difference in the lives of our residents, tenants, and partners.
Our Services
We offer a range of services designed to meet the unique needs of our residents, tenants, and clients. Our apartments and commercial spaces are celebrated for their character, prime locations, and the exemplary service we provide. Our management services are tailored to meet the specific needs of each community, and we take pride in our ability to provide proactive, responsive, and thorough service to our residents and tenants.
A Brief History
Since 1965, The Copley Group has been part of Greater Boston's residential and commercial landscape, beginning with the acquisition of 700+ apartments in Fenway. Today, we manage over 1,000 apartments and nearly 200,000 square feet of commercial space. Throughout the years, care and attention toward preserving historical architecture has been paramount. Our meticulous renovations include commercial landmarks in South Boston, apartments and townhomes in the city's finest neighborhoods, and upscale offerings in the area's suburban communities.
Our Team
Our leadership team, several who've been with the company for decades, is connected by an unwavering commitment to serving our communities. Our team includes professionals with extensive experience in property management, real estate development, and ownership of multi-family properties. We are dedicated to providing exceptional service, and our team is passionate about making a positive impact in the lives of our residents, tenants, and partners.
Overview of Copley Group Apartment Reviews
Positive Experiences
- Some reviewers praised the maintenance team for being responsive and helpful.
- A few reviewers mentioned that the apartments are beautiful and well-maintained.
- Some reviewers appreciated the quick response to repair requests and the helpfulness of the staff.
Negative Experiences
- Pest problems: Many reviewers complained about pest issues, including rats, roaches, mice, and drain flies in their apartments.
- Poor maintenance: Reviewers mentioned that maintenance requests often went unaddressed or were resolved slowly.
- Unresponsive management: Several reviewers felt that the management team was unresponsive or unhelpful in addressing their concerns.
- Apartment conditions: Reviewers mentioned issues with leaky ceilings, broken toilets, and flooding in their apartments.
- Unfair business practices: Some reviewers felt that the management team was unfair or dishonest in their business practices, such as charging extra fees or refusing to refund deposits.
