Personal Service and Compassion in Times of Grief
At Superior Funeral Home, we understand that losing a loved one is one of the most difficult experiences one can face. That's why we strive to provide exceptional service and support to families during their time of need.
Our Story
Our journey began over 20 years ago, with a commitment to providing personal service and compassion to the people of Memphis and surrounding communities. Our team of dedicated professionals is dedicated to helping families create meaningful tributes to their loved ones, while also providing guidance and support through the grieving process.
Our Services
As a premier funeral home, we offer a range of services to meet the unique needs of each family. Our services include:
- Funeral Planning: Our experienced staff will work closely with you to plan a personalized funeral service, including choosing the right music, flowers, and other elements that celebrate your loved one's life.
- Cremation: We understand that cremation is a popular option for many families. Our cremation services include a variety of options, from traditional funerals to more simple ceremonies.
- Pre-Planning: We believe that planning ahead can bring peace of mind for both the individual and their loved ones. That's why we offer pre-planning services, which include pre-arranging funeral and burial arrangements.
- Merchandise: We offer a range of merchandise options, including caskets, urns, and other symbols of respect and remembrance.
Why Choose Us
At Superior Funeral Home, we pride ourselves on our commitment to excellence, compassion, and personalized service. Here are just a few reasons why families choose us:
- Experienced Staff: Our team of funeral professionals is dedicated to providing exceptional service and support.
- Personalized Attention: We understand that every family is unique, which is why we strive to tailor our services to meet your individual needs.
- Affordable Options: We believe that everyone deserves access to quality funeral services, which is why we offer affordable pricing options.
Testimonials
Our families have spoken, and here's what they have to say about our services:
- "The staff at Superior Funeral Home was exceptionally kind and compassionate during a difficult time. They helped us plan a beautiful tribute to our loved one, and their support was invaluable." - The Johnson Family
- "We were blown away by the professionalism and care that the team at Superior Funeral Home showed us. They went above and beyond to ensure that our loved one received the sendoff they deserved." - The Smith Family
Get Involved
At Superior Funeral Home, we believe that community is essential to our mission. That's why we're committed to supporting local organizations and initiatives that make a difference in our community.
Contact Us
If you have any questions or concerns, don't hesitate to reach out. You can contact us by phone at 901-323-7898 or by email at info@superiorfuneralhome.com.
Quality of Services
Several reviewers have expressed disappointment with the services provided by Superior Funeral Home. Some have criticized the cleanliness and maintenance of the funeral home, with one reviewer mentioning that the pews were soiled and needed to be covered before sitting down. Another reviewer noted that the casket had blood inside, which was attributed to the amount of fluid the deceased had when they died, but was not properly cleaned up. Other reviewers have mentioned issues with the funeral car being old and in disrepair.
Communication
Some reviewers have expressed frustration with the communication provided by Superior Funeral Home. One reviewer mentioned that the director was polite and professional, but the phone number provided for complaints was not answered, with only voicemail available. Another reviewer mentioned that the director told them that the blood inside the casket was due to the amount of fluid the deceased had when they died, but did not explain why it was not cleaned up. Other reviewers have reported difficulties in reaching the funeral home for questions or concerns.
Staff
While some reviewers have expressed dissatisfaction with the services provided, others have praised the staff at Superior Funeral Home. One reviewer praised the director, Reverend Cochran, for being polite and professional, and for going above and beyond to ensure that the family's wishes were met. Another reviewer thanked the director for leading the graveside service and for being available to answer questions.
