Honoring the life, remembering the love
Welcome to Serenity Columbarium and Memorial Garden, your trusted partner in providing comprehensive bereavement care services. Our mission is to help families in their time of loss by creating remarkable experiences that honor the life of their loved ones. We are committed to delivering exceptional service and access to the most up-to-date funeral and memorial options that fit within any individual's needs.
At Serenity Columbarium and Memorial Garden, we take pride in the broad scope of products and services we offer. Our facilities include a traditional funeral home, a cremation funeral home, indoor and outdoor columbaria niches, catering and receptions, and professional funeral escorts. We are continuously growing and improving, while maintaining the highest standard of professionalism and care.
Services We Offer
1. Funeral Services: Our funeral services are tailored to celebrate the unique life of each individual. We provide traditional funeral services, graveside services, memorial services, and celebration of life events.
2. Cremation Services: We offer a variety of cremation options, including direct cremation, cremation with a memorial service, and cremation with a funeral service. Our cremation funeral home provides a dignified and respectful environment for families who choose cremation.
3. A Peaceful Resting Place: Our columbarium and memorial garden offer a tranquil and peaceful resting place for your loved ones. We have indoor and outdoor columbaria niches, allowing you to choose the perfect location for your loved one's final resting place.
4. Permanent Memorialization: We offer a wide range of memorial options, including custom-designed memorials, plaques, and urns. These memorials provide a permanent and meaningful tribute to your loved one.
5. Honoring Veterans: We believe in honoring those who have served our country. Our services for veterans include providing memorial services and final resting places that reflect their military service.
6. Pre-Planning: We understand that planning a funeral can be overwhelming during a time of loss. That's why we offer pre-planning options, allowing you to take your time and design a unique and meaningful service that reflects your life or the life of your loved one.
7. Helpful Resources: Our helpful resources section offers answers, links, products, tips, and other useful information to further support you and your family through all stages of funeral planning and coordination.
8. Grief & Healing Services: We offer a variety of support networks, websites, and other resources for help and comfort during your time of need. Subscribe to our 365 Days of Grief & Healing program to receive consistent support through daily emails.
Visit Us
We invite you to visit our facilities at Serenity Columbarium and Memorial Garden, 1622 Sycamore View Road, Memphis, TN 38134. Our knowledgeable and compassionate team is here to help guide you through this difficult time. Contact us by phone at (901) 379-0330 or at our email address info@serenitymemphis.com for more information about our services and to schedule a tour of our facilities.
Overall Experience
The reviews highlight the mixed experiences of families who have used Serenity Funeral Home's services. While some families have had exceptional experiences, others have faced disappointments.
Positive Comments
- Several reviewers praised the professionalism, kindness, and attention to detail exhibited by the staff, particularly Joshua, Benez, Tiff, Vonda, Torian, Caitlin, Elsa, Joslin, and Mr. John Q.
- Many families appreciated the support and guidance provided during difficult times, with some staff members going above and beyond to ensure their needs were met.
- The facility's cleanliness and the staff's ability to accommodate special requests were also commended.
Negative Comments
- Some reviewers expressed dissatisfaction with the services provided, citing issues with communication, disorganization, and unmet expectations.
- A few reviewers felt rushed or neglected during the funeral process, with some experiencing difficulties with scheduling and logistics.
- A couple of reviewers encountered problems with the chapel's capacity and the coordination of services.
