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Introduction
Lancaster Apartment Homes proudly offers contemporary and comfortable apartment living in the vibrant Katy, TX area. We strive to provide a welcoming and engaging residential experience for individuals and families seeking a balance between convenience and tranquility.
Our Commitment to Cleanliness
At Lancaster Apartment Homes, we prioritize the safety and well-being of our residents. We meticulously adhere to enhanced cleaning and sanitation protocols throughout our community, paying special attention to high-traffic areas.
Community Amenities & Features
Enjoy a myriad of amenities that cater to your active lifestyle and relaxation needs. Take a refreshing dip in the sparkling pool, work out in our state-of-the-art fitness center, or unwind in the beautifully landscaped courtyard.
Spacious and Comfortable Apartments
Our spacious one-, two-, and three-bedroom apartment homes feature nine-foot ceilings, crown molding, private balconies or patios with storage, built-in computer desks, walk-in closets, private garages, and washer/dryer connections.
Explore Your Surroundings
Conveniently located just west of Houston off I-10, Lancaster Apartment Homes offers easy access to various shopping centers, restaurants, and entertainment options. Explore nearby parks, trails, and local attractions with ease.
Pet-Friendly Community
We welcome furry friends! Our pet-friendly community features dedicated pet policies and amenities. Enjoy peace of mind with our comprehensive pet policy and designated pet areas.
Additional Perks
Residents enjoy additional perks such as complimentary Wi-Fi, valet trash service, and convenient on-site parking options. We also offer a comprehensive resident rewards program that allows you to earn points towards exciting rewards and benefits.
Contact Us Today!
Contact Lancaster Apartment Homes today to schedule a personalized tour of our beautiful community and discover the perfect home for you. We look forward to welcoming you to our welcoming neighborhood!
Management Issues
Many reviewers have expressed frustration with the management team, citing unhelpful and unresponsive staff, ignored maintenance requests, and poor customer service. Some have reported being brushed off or dismissed when trying to report issues, and others have had to wait weeks or even months for repairs.
Maintenance Concerns
Several reviewers have complained about maintenance being slow or unresponsive, with reports of mold, insects, and other issues going unaddressed for extended periods. Some have even reported being told that they would be charged for repairs despite being long-standing residents.
Application and Move-In Process
Some reviewers have reported difficulties with the application process, including being told that they make too much money or being asked to provide extensive documentation. Others have reported being put on a waiting list for extended periods or experiencing issues with the move-in process.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the management team, citing helpful staff, resolved maintenance issues, and prompt attention to concerns. Some have also praised the affordability and spaciousness of the apartments.
Customer Service
Many reviewers have expressed frustration with the lack of response to phone calls, with some reporting being left on hold for extended periods or having calls go unanswered. Others have reported being treated rudely or dismissively by staff.
