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Our Story
At Lee Nails, we take pride in being one of the most experienced and renowned nail salons in Charlotte, North Carolina. For over two decades, we have been dedicated to providing exceptional service and unparalleled quality to our valued customers. Since our inception in 1994, we have grown from a small shop to a large team of twelve experienced manicurists, many of whom have been with us for over a decade.
Our Commitment
We are committed to providing our customers with a superior experience, starting from the moment you step into our doors. Our state-of-the-art facilities and trained professionals ensure that every client leaves our shop feeling pampered and satisfied. We believe that customer satisfaction is key to our success, and we work tirelessly to ensure that every visit is a relaxing and enjoyable experience.
Our Services
We offer a wide range of services to cater to your individual needs, including:
- Nail Enhancement: From gel manicures to acrylic nails, we have a variety of options to suit your style and budget.
- Pedicure: Treat your feet to a luxurious pedicure, complete with exfoliating scrubs, moisturizing lotions, and a refreshing finish.
- Waxing: Remove unwanted hair with our expert waxing services, available for eyebrows, upper lip, chin, underarms, and more.
- Eyelash Extensions: Add volume, length, and drama to your natural lashes with our expert eyelash extension services.
- Facials: Treat your skin to a rejuvenating facial, tailored to your specific skin type and concerns.
Our Team
At Lee Nails, we pride ourselves on having some of the most experienced and skilled professionals in the industry. Our team members have been handpicked for their exceptional skills, attention to detail, and dedication to providing exceptional customer service.
Contact Us
We would be delighted to welcome you to our salon. Contact us at 3126 Milton Rd Ste D Charlotte, NC 28215 or call us at 704-563-1888 to book an appointment. Our business hours are Monday to Friday from 9:30 am to 7:00 pm, Saturday from 9:30 am to 7:00 pm, and Sunday from 12:00 pm to 6:00 pm.
Overall Experience
The overall experience at Lee Nails is marred by instances of poor service, unhygienic practices, and bad treatment of customers. However, some customers have had positive experiences with certain nail technicians and services.
Negative Experiences
Several customers have reported negative experiences at Lee Nails, including:
- Unhygienic practices, such as not throwing away tools used on clients with bleeding fingers
- Rude and unresponsive staff
- Poor quality of work, leading to painful experiences and infections
- Lack of attention to sanitation and cleaning, leading to poor results
- Rushed services and careless treatment of clients
Positive Experiences
On the other hand, some customers have had positive experiences at Lee Nails, including:
- Friendly and attentive staff
- Good quality of work, especially with certain nail technicians
- Follow-up of Covid protocols and precautions
- Modern and clean environment
- Ability to customize services and requests
Staff and Services
Some customers have mentioned specific staff members who provided good service, including Ivy, the owner, and Jimmy. The dip powder service and pedicure services have also been mentioned as being good.
