Journey to Greater Skin Health
Our Mission
Dermatology Practice of the Carolinas has been proudly serving the Charlotte community for over two decades. Led by board-certified dermatologist Dr. Catherine Pointon, our team of experienced professionals is dedicated to providing comprehensive skin care solutions, addressing both aesthetic concerns and medical skin conditions. We firmly believe in holistic skincare, focusing on the health and beauty of your skin.
Meet Our Team
Our team comprises passionate and talented individuals who are highly skilled in various fields of dermatology. With extensive experience in medical and aesthetic treatments, our staff provides personalized attention to each patient, working alongside them to create tailored plans that address their unique needs.
Medical Dermatology
- Comprehensive skin exams and diagnosis of skin disorders & cancers
- Treatment for various skin conditions such as acne, psoriasis, and eczema
- Laser therapy for hair removal, vein treatment, and skin tightening
- Mohs surgery for skin cancer removal
Aesthetics & Injectables
- Custom-designed aesthetic treatments using chemical peels, microdermabrasion, and laser resurfacing to enhance radiance and address concerns like wrinkles and hyperpigmentation.
- Injectable treatments featuring wrinkle relaxers (Botox) and fillers (Juvederm) for a youthful and natural-looking appearance.
Patient Education & Support
Our commitment to patient education extends beyond just medical treatment. We provide comprehensive resources and information about various skin conditions, treatment options, and skincare tips. We believe in empowering our patients to make informed decisions about their skin health.
Our Approach
At Dermatology Practice of the Carolinas, we take a holistic approach to skincare, tailoring our methods to each patient's unique needs and concerns. We prioritize open communication, providing clear explanations about treatments, risks, and expected outcomes. This personalized approach ensures that our patients feel empowered and confident throughout their skincare journey.
Dermatology Practice Review Summary
Overall Experience
The reviews of this dermatology practice are mixed, with some patients expressing satisfaction with their experiences and others reporting negative encounters.
Positive Experiences
The practice has received positive reviews from several patients, who have praised the kindness and helpfulness of the staff, the quality of care provided by the doctors, and the convenience of their services.
Negative Experiences
However, several patients have reported negative experiences, including billing errors, cancelled appointments, and poor communication with office staff and billing teams. One patient also reported a delayed diagnosis of stage 3 melanoma, which resulted in the patient undergoing extensive treatment and suffering from related health issues.
Concerns and Recommendations
Patients have expressed concerns about the practice's handling of patient concerns, billing practices, and communication with patients. To improve, the practice may need to prioritize patient communication, address billing errors, and provide better support for patients with complex medical needs.
