Find Your Perfect Home at Arden Ridge Apartments
At Castlerock at Sycamore Highlands, we're dedicated to providing a luxurious and comfortable living experience for our residents. Our community is designed to make the most of your downtime, with a range of amenities and features that cater to your every need. From our spacious 1 and 2 bedroom apartments to our relaxing community amenities, we've thought of everything to make your life easier and more enjoyable.
Our Services
We offer a range of services and amenities to make your life easier and more convenient. Our apartments are designed to be comfortable and spacious, with features like balcony and patios, quartz countertops, and more. We also have a range of community amenities, including a fitness center, swimming pool, and outdoor BBQ area, so you can stay active and relaxed in your downtime.
In addition to our amenities, we also offer a range of services to make your life easier. We have online and credit card rent payments, reserved covered parking, and 24-hour emergency maintenance, so you can rest assured that we've got you covered.
Our Community
Our community is designed to be a relaxing and enjoyable place to live. We're located in the heart of Riverside, California, close to everything you need, including shopping, dining, and entertainment. Our community is also pet-friendly, so you can bring your furry friends along for the ride.
We're committed to providing a luxurious and comfortable living experience for our residents. Our team is dedicated to making sure that you have everything you need to live your best life. Contact us today to schedule a tour and see for yourself why Castlerock at Sycamore Highlands is the perfect place to call home.
Poor Experience with Management and Security Deposits
Many reviewers had a negative experience with the management team, citing issues with security deposits, move-in/move-out processes, and unprofessional behavior. Some reviewers reported being charged excessive fees for damages they didn't make, despite documenting issues when they moved in. Others had problems with the move-out process, including delayed refunds and unresponsive staff.
Safety Concerns and Vandalism
Some reviewers expressed concerns about safety, citing instances of vandalism and break-ins. One reviewer reported that their car was vandalized multiple times, and the management's response was inadequate. Another reviewer mentioned that the police department was not cooperative with the property management.
Overpriced and Poorly Maintained
Many reviewers felt that the apartments were overpriced for the quality of service and amenities provided. Some units were described as dated, with old carpets and appliances. Others reported issues with maintenance requests taking too long to resolve.
Positive Experiences
On the other hand, some reviewers had a good experience with the management team, citing helpful staff and efficient maintenance requests. They praised the cleanliness and quietness of the community.
Amenities and Location
The amenities, such as the gym, pool, and grilling areas, were generally well-maintained and appreciated. The location was convenient, with easy access to local attractions.