Find Your Perfect Home with Us
At Chicago Rentals and Sales, we pride ourselves on being a one-stop-shop for all your real estate needs. With years of experience in the industry, our team of experts has the knowledge and expertise to guide you through every step of the process, whether you're looking to rent, buy, or sell a property. Our mission is to provide exceptional service, tailored to meet the unique needs of each client, and to build long-lasting relationships based on trust, integrity, and honesty.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our Rentals Search feature allows you to browse through a vast inventory of available properties, filtered by location, price, and amenities. Our experienced team of property managers will guide you through the rental process, ensuring a smooth and hassle-free experience.
For those looking to buy or sell a property, our Sales team is dedicated to providing expert guidance and personalized service. We understand the importance of finding the perfect home, and our team will work tirelessly to ensure that your needs are met.
In addition to our core services, we also offer Property Management solutions, designed to help landlords maximize their rental income and minimize hassle. Our team of experts will handle everything from tenant screening to rent collection, ensuring that your investment is in good hands.
About Our Team
Our team of experienced professionals is dedicated to providing exceptional service, tailored to meet the unique needs of each client. With years of combined experience in the real estate industry, we have developed a deep understanding of the local market and a keen eye for detail. Our team is committed to building long-lasting relationships, based on trust, integrity, and honesty.
Neighborhoods
At Chicago Rentals and Sales, we believe that the neighborhood you choose to live in is just as important as the property itself. That's why we've curated a comprehensive list of neighborhoods across Chicago and its surrounding suburbs, each with its unique character and charm. From Albany Park to West Ridge, we've got you covered.
Customer Service Issues
The company under scrutiny has been criticized by several customers for their poor customer service. LoskyGaming rated the company 1 star and claimed that they do not respond to phone calls, voicemails, or emails. Travis also received poor customer service, alleging that the "receptionist" who answered his call was condescending and rude. He shared that the company records every conversation, and when he emailed Erickson about the issue, the response was defensive rather than apologetic.
Positive Experiences
On the other hand, numerous customers have reported having a positive experience with iMove Chicago. Xuong Phu Sean Phu, Willie Walton, Jeffly Gabriela Molina, Tabitha Bogart, Joey Gould, Phillip Maira, Joy Dirisu, and Rebecca Smith all gave the company 5-star ratings. They praised the efficiency, patience, and professionalism of the staff, particularly Giovann, who was instrumental in their search for an apartment.
Communication
While some customers had issues with communication, others found it to be prompt and effective. Many praised Giovann for his timely responses to emails, texts, and phone calls, even at midnight. The company's ability to facilitate communication and keep clients informed was a major factor in their positive experiences.
Employee Performance
Giovann, in particular, was singled out for his exceptional customer service. He was described as patient, helpful, and resourceful, often going above and beyond to find clients the perfect apartment. His professionalism, kindness, and pleasant demeanor made a significant difference in the clients' experiences with iMove Chicago.
