Protecting You and Your Loved Ones, One Policy at a Time!
At Insurance Network of Louisiana, we're focused on you. We provide complete coverage and quality customer service, ensuring that our clients receive the best insurance solutions tailored to their specific needs. As an independently owned and locally operated agency, we've been serving the great state of Louisiana since 2000.
Our Story
Our agency was founded by Carl E. Duffield, III, with a mission to provide affordable and reliable insurance choices to the people of Louisiana. We've grown to become a trusted name in the insurance industry, proudly serving our community with a team of dedicated professionals who share a passion for delivering exceptional customer service.
Our Services
We offer a wide range of insurance services, including auto, home, boat, and business insurance quotes. With access to top-rated insurance companies, we shop your coverage to find the best fit for your needs. Our personal insurance services include:
- Auto Insurance
- Home Insurance
- Motorcycle Insurance
- Renters Insurance
- Umbrella Policies
- Flood Insurance
- Landlord Insurance
- Off-Road Vehicle Insurance
- RV Insurance
For our commercial clients, we offer:
- Commercial Auto Insurance
- Commercial Insurance
- Commercial Liability
- Workers Compensation
What Sets Us Apart
As an independent insurance agency, we're not bound to a single insurance company. This allows us to shop your coverage with multiple providers, ensuring you receive the best possible rates and coverage options. Our dedication to customer service is unparalleled, with a team of experienced professionals who take the time to understand your unique needs and provide personalized solutions.
Our Commitment
We're committed to being your trusted insurance partner, providing you with the right combination of coverage and customer service. Our staff is dedicated to making your experience as streamlined and hassle-free as possible. We're proud to be an active member of respected organizations such as the Independent Insurance Agents & Brokers (Big I), Professional Insurance Agents of Louisiana (PIA), and the Baton Rouge Area Chamber (BRAC).
Overall Experience
The reviews highlight a mix of positive and negative experiences with Insurance Network of Louisiana. While some customers have had excellent encounters with the company, others have reported disappointing and frustrating experiences.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the company's customer service, citing friendly, helpful, and courteous staff.
- Competitive Prices: Several reviewers reported saving money on their insurance rates, with some even experiencing significant decreases.
- Efficient Communication: Some reviewers appreciated the prompt responses and efficient communication from the company.
Negative Aspects
- Unprofessional Behavior: A few reviewers reported encountering unprofessional behavior from agents, including rudeness and unscrupulous tactics.
- Inefficient Processes: Some reviewers experienced difficulties with the online form, requiring multiple requests for additional information.
- Delays and Lack of Follow-up: A couple of reviewers reported waiting for quotes or responses, with one reviewer waiting for days without a call or update.
