Experience the pinnacle of suburban luxury living
At Pinnacle Terrace, we're dedicated to providing our residents with a luxurious and comfortable living experience. Our community is designed to provide a serene and peaceful atmosphere, perfect for those who want to escape the hustle and bustle of city life. Our apartments in Chandler, AZ, offer the perfect blend of style, comfort, and convenience.
Our Story
Pinnacle Terrace is a luxury apartment community located in the heart of Chandler, Arizona. Our community is built on the principles of providing exceptional service, luxurious amenities, and a unique living experience. Our team is dedicated to creating a warm and welcoming environment that makes our residents feel right at home.
Our Services
We offer a range of services and amenities that cater to the needs of our residents. From our fully renovated fitness center to our resort-style pool and spa, we have everything you need to live a comfortable and active lifestyle. Our apartments feature gourmet kitchens, walk-in closets, and large patios or balconies, perfect for outdoor living.
Some of our key services and amenities include:
- Fully renovated fitness center with new equipment
- Resort-style pool and spa
- BBQ area and outdoor kitchen
- Clubhouse with game room and pool table
- Heated spa and hammock lounge
- WiFi with COX - 1st month free
- Pet-friendly community with dog park
- On-site laundry facilities
- Covered parking and garage parking available
Our Mission
At Pinnacle Terrace, our mission is to provide a luxurious and comfortable living experience that exceeds our residents' expectations. We strive to create a sense of community and provide exceptional service to our residents. Our goal is to make Pinnacle Terrace more than just a place to live - it's a home.
OVERALL EXPERIENCE
The reviews suggest that the overall experience of living at Pinnacle Terrace is mixed, with some residents having a very positive experience and others having a negative one.
POSITIVE COMMENTS
Many residents praised the maintenance staff, stating that they were friendly, efficient, and responsive to issues. The office staff, particularly Christine, was also praised for being helpful and welcoming. The grounds and amenities were also commended for being well-maintained and clean.
NEGATIVE COMMENTS
On the other hand, some residents expressed frustration with the leasing office, citing issues with responsiveness, communication, and billing. Some residents also mentioned that the quality of the apartments was not up to par, with issues such as leakage, bad paint jobs, and broken appliances. Rent increases were also a point of contention, with some residents feeling that the increases were excessive.
STAFF PERFORMANCE
The performance of the staff was a mixed bag, with some residents praising Christine and other staff members for being helpful and responsive, while others had negative experiences with Christine and other staff members.
AMENITIES AND MAINTENANCE
The amenities, such as the pool and grounds, were generally well-received by residents. Maintenance was also praised for being efficient and responsive to issues.
ISSUES WITH RENT AND BILLING
Some residents expressed frustration with rent increases, feeling that they were excessive and unjustified. There were also issues with billing, with some residents experiencing errors and poor communication from the leasing office.
