About Us
At One Townecrest, we are committed to providing our residents with a premium apartment home living experience in Mesquite, Texas. Our community is designed to provide the perfect blend of comfort, convenience, and luxury, making us the ideal choice for those seeking a tranquil and relaxing lifestyle.
Our community is nestled in a friendly neighborhood, surrounded by local shopping, dining, and entertainment hotspots. We offer a range of beautifully designed apartments, each featuring modern amenities and stylish finishes. Our residents can enjoy a variety of outdoor amenities, including a cardio fitness facility, two resort-style pools, a tennis court, covered parking, an elegant clubhouse, and individual mailboxes. We also welcome pets and provide a bark park for our furry friends to play and exercise.
Our commitment to excellence is reflected in our Tipton award-winning community, where our professional team is dedicated to providing exceptional customer service and ensuring that our residents have a truly exceptional living experience.
Our Services
At One Townecrest, we offer a range of services designed to enhance your living experience. From our state-of-the-art fitness center to our beautifully landscaped grounds, we have everything you need to live a relaxed and active lifestyle. Our services include:
- 24-hour emergency maintenance
- On-site management and leasing office
- Fully equipped fitness center with cardio equipment and free weights
- Two resort-style pools with lounge chairs and umbrellas
- Tennis court and sports facilities
- Pet-friendly community with bark park and pet waste stations
- Elegant clubhouse with kitchen, lounge area, and outdoor patio
- Covered parking and individual mailboxes
- Convenient online rent payment and maintenance requests
Amenities
Our community is designed to provide the perfect balance of comfort, convenience, and luxury. Our amenities include:
- One, two, and three-bedroom apartments with stylish finishes and modern appliances
- Walk-in closets, double stainless steel sinks, and washer and dryer connections
- Wood-burning fireplace and beautiful crown molding in select apartments
- Up to 1 Gigabit (1,000 Mbps) high-speed fiber internet with AT&T service activation
- Vaulted ceilings and crown molding in select apartments
Overview of Reviews
Reviews of One Townecrest Apartments in Mesquite, TX, are mixed, with some residents expressing satisfaction with the management, staff, and amenities, while others have reported issues with maintenance, cleanliness, and safety.
Positive Comments
Many reviewers praised the management team, including Roxana, Marissa, Tia, and others, for their helpfulness, courtesy, and responsiveness. Some residents appreciated the cleanliness of the property, the convenient location, and the overall living experience.
Negative Comments
Several reviewers reported issues with maintenance, including mold, water leaks, and pest infestations. Some residents were unhappy with the response to their concerns, citing unhelpful or unresponsive management and maintenance staff. Others mentioned problems with noise, crime, and disorderly conduct in the complex.
Common Themes
Several common themes emerged from the reviews, including:
- Maintenance and Repairs: Many reviewers reported issues with maintenance, including slow or incomplete repairs, and a lack of responsiveness from maintenance staff.
- Cleanliness and Pest Control: Several reviewers mentioned problems with mold, roaches, and other pests, as well as Issues with cleanliness and upkeep.
- Noise and Disruptions: Some residents reported noise disturbances, disruptions, and disorderly conduct in the complex.
