Experience a better way to care for your nails.
At LACQUER, we are passionate about providing a unique and exceptional nail care experience. Founded in 2012 by a University of Texas alumna, our mission is to elevate the art of nail care by offering innovative, soakless manicures and pedicures in a safe and clean environment. We believe that nail care should be a holistic experience, focusing on the health and well-being of our clients.
Our Story
The idea for LACQUER was born when our founder, Carla Hatler, returned to Austin from Los Angeles in 2012. She was frustrated with the lack of great nail salons in the city that offered efficient and clean service. Carla saw an opportunity to create a salon that would prioritize the health and well-being of their clients, while also providing a unique and luxurious experience.
Our Services
At LACQUER, we offer a range of services designed to improve and maintain your natural nail health. Our team of skilled technicians use the latest techniques and products to provide exceptional results. We offer:
- Soakless manicures and pedicures
- Innovative, advanced nail treatments
- Customized nail care plans
- Luxurious add-ons, such as paraffin wax and foot scrubs
Our Values
At LACQUER, we believe that beauty and wellness go hand in hand. We are committed to creating a positive impact on our community through our business practices and philanthropic efforts. We are proud to be a woman-owned and operated business and a member of the Female Founder Collective.
Our Commitment to Ethical Beauty
At LACQUER, we believe that beauty should be a positive force in our lives. That's why we are committed to using only the highest-quality, cruelty-free products that are gentle on the skin and the environment. We are dedicated to promoting a culture of kindness, inclusivity, and acceptance in every aspect of our business.
Our Locations
We have two convenient locations in Austin, Texas:
- LACQUER Downtown: 210 Guadalupe St, Austin, TX 78701
- LACQUER North: 11005 Burnet Rd, Austin, TX 78758
Contact Us
To make an appointment or learn more about our services, please visit our website or give us a call at (512) 476-1211. We can't wait to welcome you to the LACQUER family!
Negative Experiences
Some customers had disappointing experiences at this salon. One reviewer was told they didn't offer acrylic nail removal, despite advertising it on their website. The receptionist was also rude and unhelpful. Another reviewer was charged for a missed appointment despite having evidence that they were booked for a later time. A third reviewer was disappointed when the salon couldn't accommodate a last-minute manicure request and was unhelpful.
Luxury Pedicure Disappointment
One reviewer was unhappy with their luxury pedicure experience, feeling that it wasn't worth the high price. The massage was short, and the foot warmer was too hot. They also didn't offer any beverages, which they expected for the price.
Positive Experiences
On the other hand, many reviewers had excellent experiences at this salon. They praised the cleanliness, ambiance, and short or no wait times. Many reviewers raved about their nail technicians, including Janel, Talisha, and Karina, who were described as technically excellent, charming, and welcoming. These reviewers appreciated the personalized attention, perfect amount of conversation, and high-quality nail services.
