Protecting You, Your Family, and Your Business, Today and Tomorrow
At Green Family Insurance Inc, we understand that finding the right insurance coverage can be a daunting task. That's why we're dedicated to providing personalized insurance solutions to individuals and businesses in Springfield, IL, and beyond. Our team of experts takes the time to understand your unique needs and crafts tailored policies that fit your lifestyle and budget.
Our Mission
Our mission is to provide top-notch insurance services that exceed our customers' expectations. We believe in building long-term relationships with our clients, and we're committed to being there for you every step of the way. Whether you're looking for auto, home, commercial, life, or health insurance, we've got you covered.
Our Services
We offer a wide range of insurance services, including:
- Auto Insurance: Protect yourself and others on the road with our comprehensive auto insurance policies.
- Home Insurance: Safeguard your home and valuables with our customized home insurance policies.
- Commercial Insurance: Protect your business with our tailored commercial insurance policies.
- Life Insurance: Ensure your loved ones are protected financially with our life insurance policies.
- Health Insurance: Get the medical coverage you need with our health insurance policies.
- Umbrella Insurance: Protect yourself from unforeseen events with our umbrella insurance policies.
Why Choose Us?
At Green Family Insurance Inc, we're locally owned and operated, which means we're invested in our community and dedicated to providing exceptional customer service. We work with multiple carriers to combine policies for the best rates, and our customer-friendly services make it easy to manage your insurance policies online or in-person.
About Our Agency
Our agency is built on the principles of trust, professionalism, and exceptional customer service. We're passionate about helping individuals and businesses in our community achieve their insurance goals. Our team of experts is dedicated to providing personalized insurance solutions that meet your unique needs and budget.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Several reviewers had a great experience with the company, citing excellent communication, competitive pricing, and great service. They praised specific agents, such as Kira and Telly, for their helpfulness and ability to provide better coverage at a lower cost. Some reviewers also appreciated the trustworthiness and hard work of the company's employees.
Negative Experiences
On the other hand, some customers had a poor experience with the company, citing terrible communication, unresponsiveness, and unreachable staff. One reviewer waited three months for a quote and received no communication, while another reviewer found it impossible to reach the company even in emergencies.