Serving the Community, One Policy at a Time
We are a reputable insurance agency based in Springfield, IL, committed to serving our community with a wide range of insurance products and services. Founded on the principles of hard work, ethics, and a deep sense of community, our agency has grown to become a trusted partner for individuals, families, and businesses seeking reliable insurance coverage. Our team, led by Fredia Hawthorne, CPCU, CLU, LUTCF, brings a wealth of experience and expertise to help you make informed coverage decisions and provide one-on-one attention that you would expect from a hometown agency.
Our Insurance Products and Services
At our agency, we take pride in offering a comprehensive suite of insurance products and services tailored to meet your unique needs. Our offerings include:
*Auto Insurance*: We understand the importance of protecting your vehicle and ensuring your peace of mind while on the road. Our auto insurance coverage options include liability, collision, comprehensive, uninsured motorist, and underinsured motorist coverage to safeguard you against financial losses due to accidents, theft, or damage.
*Home Insurance*: Your home is one of your most valuable assets, and we are committed to helping you protect it. Our homeowners insurance covers your dwelling, personal property, liability, and additional living expenses in the event of a covered loss. We also offer condo, renters, and personal articles insurance to address the unique needs of different homeowners.
*Life Insurance*: We believe in providing you with the right life insurance coverage to secure your family's financial future. Our life insurance options encompass term life, whole life, universal life, and variable life policies, ensuring that we have a solution tailored to your needs and budget.
*Health Insurance*: Navigating the complex world of health insurance can be challenging. Our experienced team is here to help you find the right health insurance plan for you and your family. We offer individual and family plans, Medicare supplements, and Part D prescription drug coverage to ensure you receive the medical care you need.
*Business Insurance*: As a business owner, you need comprehensive insurance coverage to protect your assets and livelihood. Our business insurance options include general liability, property, workers' compensation, and commercial auto insurance. We can also help you create customized insurance packages tailored to your specific industry and business needs.
*Additional Products*: In addition to our core insurance offerings, we provide a variety of other products designed to help you achieve your financial goals. These include banking, mutual funds, and annuities to assist you in growing and preserving your wealth.
Our Commitment to You
At our agency, we are committed to providing you with exceptional customer service, expert guidance, and personalized insurance solutions. As your neighbor and friend, our dedicated team strives to build long-lasting relationships that give us the insight to guide you in protecting your family, your belongings, and your financial future.
-positive reviews
Fredia's Insurance Agency: A Family-Like Experience
Fredia's insurance agency has received an overwhelming number of positive reviews from satisfied customers. Many reviewers praised Fredia's kind, compassionate, and hardworking nature, making them feel like part of the family. They appreciate her personal touch, prompt responses to their questions, and exceptional service.
Knowledgeable and Professional
Reviewers also commended Fredia's vast knowledge of insurance, her ability to recommend suitable products, and her dedication to ensuring their needs are met. Her team is described as professional, responsive, and friendly, making customers feel valued and cared for.
Going Above and Beyond
Several reviewers mentioned instances where Fredia went above and beyond to help them with claims, providing exceptional support and guidance throughout the process. Her willingness to help and her commitment to her customers have earned her a reputation as an outstanding State Farm agent.