We make impossible tows possible
At Guardian Towing, we pride ourselves on being a reliable and efficient towing company serving the San Diego area since 1994. What started as a small fleet of two tow trucks and one service vehicle has grown into one of the largest and most competitive towing companies in San Diego. Our motto, "We make impossible tows possible, " is a testament to our commitment to taking on towing challenges with ease.
Our Services
We offer a wide range of services to cater to all your roadside needs, including medium-duty towing, private property towing, logistics, fuel delivery, and more. Whether you need a jump start, fuel delivery, or unlocking your locked car, we've got you covered. Our experienced team is dedicated to providing superior service, ensuring your safety and getting you back on the road as quickly as possible.
Our Promise
At Guardian Towing, we understand the importance of timely service, which is why we promise to arrive at your location within 30 minutes or less (within our area). Our 24-hour service ensures that you're never left stranded, whether you're stuck in rush hour traffic or on a deserted road at midnight. We're dedicated to building long-term relationships with our clients, providing quality workmanship, and ensuring your safety above all.
Why Choose Us?
With Guardian Towing, you can expect superior service, competitive rates, and a team of highly trained professionals who are committed to excellence. We're proud to be a trusted name in the San Diego community, serving residents and businesses alike since 1994. We take pride in being an honest company that delivers expert services at affordable prices.
Positive Experiences with Guardian Towing
Many customers reported having a positive experience with Guardian Towing, citing the company's compassionate and kind staff, quick response times, and efficient service. Some customers appreciated the company's willingness to help during stressful situations, such as after an accident or when stranded on the side of the road. The company's drivers and staff were often praised for being friendly, knowledgeable, and professional.
Negative Experiences with Guardian Towing
However, several customers reported having a negative experience with Guardian Towing, citing issues with the company's billing practices, damaged vehicles, and poor customer service. Some customers felt that the company's fees were excessive or unfair, and that the company was unresponsive to their concerns. Others reported that their vehicles were damaged while in the company's care, and that the company was unhelpful in resolving the issues.
Issues with Billing and Customer Service
Some customers reported issues with the company's billing practices, including being charged for cancellations or being told that they would have to pay extra for certain services. Others reported poor customer service, including unresponsive staff and long wait times.
Damage to Vehicles
Several customers reported that their vehicles were damaged while in the care of Guardian Towing, including broken tail lights, damaged bumpers, and ripped-off front bumpers. In some cases, customers reported that the company was unhelpful in resolving the issues or refused to take responsibility for the damage.
Praise for Individual Staff Members
Some customers praised individual staff members, such as Amber, Ben, and Farhad, for their helpfulness and professionalism.
