Empowering Independence at Home
Our Mission: Empowering Independence and Dignity
Home Care Partners has been a beacon of support for vulnerable individuals in the Washington DC metropolitan area for over 65 years. Our mission is to empower people to remain safely and comfortably in their own homes. We achieve this by offering comprehensive home care services, supporting caregivers, and enriching the lives of our clients.
Who we are
Home Care Partners is a non-profit organization driven by a compassionate and experienced team of professionals. We are licensed, insured, and accredited by the Joint Commission (JCAHO).
Our Approach
We prioritize:
- Excellence: We deliver high-quality care, ensuring professionalism and compassion in every interaction.
- Diversity: We embrace a welcoming and inclusive environment, celebrating individual differences.
- Accessibility: We prioritize support for those who cannot afford the full cost of care.
1. Home Care Aide Service
- Experienced aides provide assistance with daily tasks like personal care, meal preparation, and transportation.
- Customized plans ensure individual needs are met.
2. DC Caregivers' Institute
- Free support and resources for family caregivers of all ages and stages.
- Peer-to-peer networking and educational workshops foster mutual understanding and empowerment.
3. Safe at Home
- In-home modifications for seniors and individuals with disabilities to prevent falls and promote safe independent living.
4. Additional Services
- Advocacy and referral services
- Social work and nursing case management
- Specialized programs for individuals with Alzheimer's and other conditions
Our Values
- Compassion: We treat every individual with dignity and understanding.
- Integrity: We adhere to ethical and professional standards in all our endeavors.
- Equity: We prioritize access to care for those most in need.
- Innovation: We embrace new approaches and technology to enhance client experiences.
Overall Experience
The reviews provide mixed opinions about the agency, with some praising the company's treatment of employees and the care provided to clients, while others express disappointment and frustration with the service.
Positive Aspects
Employee Satisfaction
One reviewer, Doreen Berry, praises the agency as an excellent company to work for, highlighting that they treat employees with dignity and respect.
Quality of Care
Ra Allen's review commends the exceptional care provided to their mother by the aid, Lillian, who was caring, professional, and put their mother's needs first. The agency also accommodated the family's scheduling needs.
Negative Experiences
Poor Client Communication
Queen B.'s review expresses dissatisfaction with the agency's communication, stating that they failed to follow up with clients and did not provide explanations for absences, leading to frustration and a decision to seek a different agency.
