Delivering Excellence in Door Repair and Installation Services
At Martinez Architecture Studio, we are passionate about creating buildings that enrich the lives of the people who experience them. Our award-winning team, led by Architect Richard Martinez, uses cutting-edge technology to design Commercial and Residential buildings that are not only inspiring and engaging but also environmentally responsive.
Our Mission
Our mission is to create vibrant places that celebrate life, respect the environment, and reflect the unique characteristics of their surroundings. We strive to design buildings that are not only aesthetically pleasing but also functional, sustainable, and connected to their community.
Residential Architecture
We have extensive experience in designing and renovating homes in the Historic District of Santa Fe, with a special focus on using adobe, stone, and iron to create unique and environmentally responsive buildings. Our modern homes are designed to respond to their site, taking into account the natural surroundings, views, and climate. We prioritize connecting indoor and outdoor spaces to maximize the natural beauty of Santa Fe's climate.
Commercial Architecture
Our team has collaborated with great teams on Hospitality and Restaurant projects around New Mexico, creating experiences that welcome patrons, tell a story, and enable ease of operations for staff. We explore the history and larger context of each project to create buildings that are not only functional but also engaging and memorable.
Urban Planning & Design
We are committed to addressing the larger issues of how communities interact with each other and their spaces. Our Urban Planning & Design services focus on creating spaces that foster deeper connection and understanding among community members, promoting a sense of community and social cohesion.
About Richard Martinez
Richard Martinez, A.I.A., founded Martinez Architecture Studio in 1992, specializing in both residential and commercial architectural services. He has designed over 260 residences and commercial buildings, including the renovation of the historic St. Francis Hotel, which garnered him the 2011 Best Building Award.
Customer Service Experience
The reviews highlight two contrasting experiences with the company's customer service. On one hand, Erick Rodriguez's experience was extremely negative, with the representative blatantly dismissing him by saying "we're too busy" and hanging up on him. This lack of concern for the customer's inquiry was deemed "GREAT customer service" by the reviewer, emphasizing the sarcasm and disappointment.
On the other hand, Michael Roybal's experience was overwhelmingly positive, praising the professionalism and efficiency of the team. He commended the team for making the process comfortable for both the owner and pet, and acknowledged the excellent management of the group.
Overall Impression
The two reviews paint a mixed picture of the company's customer service, with one reviewer experiencing excellent service and the other facing a dismal experience.