At Rusty's Towing Service, we take pride in being one of the most reliable and efficient towing companies in Columbus, Ohio. With over 30 years of experience in the industry, we have built a reputation for providing premium services at competitive prices, 24 hours a day, seven days a week. Our team of highly trained and certified operators is dedicated to providing quick, friendly, and comfortable service to get you back on the road as quickly as possible.
Our fleet of top-of-the-line trucks is regularly serviced and equipped with state-of-the-art towing rigs, as well as stocked with all kinds of truck parts for whatever you may need. Our dispatcher is available 24/7 to ensure that we respond to your call within the hour. Whether you need a tow, a lockout, a recovery, or any other service, we have the equipment and personnel to do the job quickly and efficiently.
Our Services
At Rusty's Towing Service, we offer a wide range of services to cater to all your vehicular needs. Our services include but are not limited to:
- Light-Duty Towing: Motorcycles, compact cars, and small pieces of equipment
- Medium-Duty Towing: Delivery trucks, small campers, boats, and other mid-size vehicles and items
- Heavy-Duty Towing: Heavy construction equipment, semis, large boats, and RVs
- Lockouts: Roadside assistance services, including lockout service
- Vehicle Recovery: Fully equipped with all the necessary equipment to recover vehicles in any situation
Our years of dedication to excellence have earned us industry connections to keep top-of-the-line vehicles and equipment. We are members of OTA, TRAA, BBB, TRAO, NFIB, and the Ohio Chamber of Commerce. We care about earning your business for life, and we promise to provide the highest-quality services at competitive prices.
Why Choose Rusty's
We believe in providing quick, comfortable service to get you back on the road as quickly as possible. Our drivers are not only talented but also friendly and respectful of you and your vehicle. We have the connections to always have the parts you need on hand, keeping your downtime at a minimum. Our live dispatcher is available 24/7, including holidays and weekends, to take your call and get you the help you need.
Overall Experience
Rusty's Towing received an overwhelming number of positive reviews, with customers praising their quick response times, professional drivers, and reasonable rates.
Service Quality
The drivers of Rusty's Towing were consistently praised for their professionalism, kindness, and helpfulness. Many customers appreciated the extra effort put in by the drivers to ensure their vehicles were safely towed and delivered.
Customer Service
The dispatchers at Rusty's Towing were also commended for their polite and courteous service, with customers appreciating their prompt response to calls and efficient service.
Special Mentions
Several customers gave special mentions to specific drivers, including John Evan's, Greg, Curtis, Rus, Rut, Big John, and Austin, who went above and beyond to provide exceptional service.
Negative Experiences
However, two customers had negative experiences with Rusty's Towing, citing rude dispatchers and unacceptable service.
