Relax. Restore. Rejuvenate.
Here at Spa Palace, we are dedicated to providing an unparalleled spa experience that will leave you feeling relaxed, restored, and rejuvenated. Our state-of-the-art facilities, combined with our team of skilled professionals, are committed to delivering exceptional service and attention to detail to ensure that your visit with us is nothing short of extraordinary.
Our Mission
At Spa Palace, we believe that taking care of one's physical and mental well-being is essential to living a happy and healthy life. Our mission is to provide a tranquil oasis where our guests can escape the stresses of everyday life and indulge in a world of relaxation and rejuvenation. We strive to create an atmosphere of serenity and calm, where our guests can unwind, relax, and let go of their worries.
Spa Services
Our spa offers a wide range of services, including massages, body treatments, and facials, all designed to pamper and nourish your body and soul. From our signature seaweed wrap to our rejuvenating milk and honey body nourishing treatment, we have something for everyone. Our team of skilled therapists are dedicated to providing exceptional service and ensuring that your experience with us is nothing short of extraordinary.
Facilities
Our facilities are designed to provide a tranquil and relaxing atmosphere, perfect for unwinding and escaping the stresses of everyday life. Our facilities include a Jimjilbang, a Korean-style sauna, as well as a pool and lounge area where you can relax and unwind.
Jimjilbang
Our Jimjilbang is designed to provide a fun-filled experience for you and your loved ones. Enjoy a wonderful time with family, friends, and loved ones in our themed saunas, where you can relax, socialize, and have a great time.
Spa Guide
Our spa guide is designed to help you navigate our services and facilities, ensuring that you get the most out of your visit with us. Whether you're looking for a relaxing massage or a rejuvenating body treatment, our spa guide has got you covered.
Reservation
We recommend scheduling your appointment at least two weeks in advance to ensure availability. You can book your appointment online or by calling us at (213) 637-0000.
Gift Card
Give the gift of pure pleasure with our E-Gift Card, perfect for loved ones, friends, or business associates. Our gift cards are delivered via email and can be redeemed online or in-store.
Customer Reviews of Spa Palace
Staff Issues and Rudeness
Several reviewers experienced poor customer service, including rudeness and attitude from the staff, particularly from the graveyard shift attendant and the front desk staff. Some reviewers were denied refunds or had issues with the check-in process.
Facility and Amenities
Many reviewers praised the cleanliness and amenities of the spa, including the hot rooms, sauna, and jacuzzi. Some reviewers enjoyed the relaxing atmosphere and the variety of treatments available. However, a few reviewers mentioned that the facilities were not well-maintained, with issues with the pool and jacuzzi.
Communication and Rules
Some reviewers had issues with the communication of the rules and policies of the spa, including the hours of operation and the closure of certain facilities. Some reviewers felt that the staff did not adequately explain the rules and policies, leading to misunderstandings and frustration.
Positive Experiences
On the other hand, many reviewers had positive experiences at Spa Palace, praising the relaxing atmosphere, cleanliness, and variety of treatments available. Some reviewers enjoyed the co-ed jacuzzi and sauna areas, while others appreciated the private parking and valet service.
