Protecting What Matters Most to You
At State Farm Insurance Agent, we're dedicated to helping individuals and businesses in Raleigh, NC, protect what matters most to them. With years of experience and a team of knowledgeable agents, we're committed to providing personalized insurance solutions tailored to your unique needs.
Our Mission
Our mission is to provide exceptional customer service, expert guidance, and customized insurance plans that address the specific requirements of our clients. We believe in building strong relationships, being responsive to our clients' needs, and providing innovative insurance solutions that adapt to the changing needs of our clients.
Our Team
Our team of experienced agents, led by Myron Jarman, has been serving the Raleigh, NC community since 1988. With a strong background in accounting and a long-time resident of Cary, Myron has built a reputation for providing exceptional service and expert guidance to his clients. Our team is dedicated to understanding your unique needs and providing personalized insurance solutions that protect what matters most to you.
Our Services
We offer a wide range of insurance services, including:
- Auto Insurance: Customize a coverage plan that helps protect what's important to you - family, things, and your bottom line. From safe driving rewards to bundling options and discounts, we'll help you create a solution that's right for you.
- Recreational Vehicles: Protect your most valued items with quality coverage designed specifically for recreational vehicles.
- Homeowners Insurance: Protect your largest investment from unexpected events with our homeowners insurance policies.
- Renters Insurance: Cover your personal property with our renters insurance policies, which extend to personal property in your car.
- Personal Articles: Protect your valuable items, such as collectibles, jewelry, sports equipment, and more, with our personal articles policy.
- Business Insurance: Get smart options for business insurance, including business owners policies, commercial auto policies, individual health policies, and workers' compensation.
- Life Insurance: Secure the future of your family with our life insurance policies, including term, whole, and universal life insurance options.
Overall Review Summary
Positive Experiences
The majority of reviewers had a positive experience with the insurance agency, praising the staff for their excellent service, professionalism, and friendly demeanor. Many reviewers mentioned specific staff members, such as Ellie, Raina, and Myron, who went above and beyond to provide personalized service and support.
Issues with Customer Service
A few reviewers had negative experiences with the agency, citing poor customer service and unprofessional behavior from certain staff members. Some reviewers reported being dropped by the agency after a claim, while others experienced rude treatment from the front desk staff.
Common Themes
- Excellent customer service and personalized attention from staff
- Professional and friendly demeanor of staff members
- Competitive quotes and helpful service
Areas for Improvement
- Improvement in customer service from certain staff members
- Addressing issues with claim filing and communication
