Where Creativity Meets Celebration!
At Silver Lining Home Healthcare, we pride ourselves on being a healthcare provider that goes above and beyond to deliver exceptional care to our clients. Our mission is to provide compassionate and personalized care to seniors and individuals who require assistance with daily living tasks, helping them to live comfortably and independently in their own homes. Our team of dedicated and experienced caregivers is committed to providing top-notch care, and we continually strive to exceed our clients' expectations.
Our Services
At Silver Lining, we believe that every individual deserves to live their life to the fullest, regardless of their age or health status. Our comprehensive list of services is designed to meet the unique needs of each client, from medication management to companion care, and from complete nursing services to respite care. Our experienced team of caregivers is dedicated to providing personalized attention and support to our clients, helping them to maintain their independence and engage in activities that bring them joy and fulfillment.
Our Team
At Silver Lining, we cultivate a culture of caring in our space, before we enter our clients' space. We care passionately for our caregivers, giving them an army of support to ensure that they are at their best, so our clients can be at their best. We mentor; we cheer; we teach; we encourage. We are joyful; we are committed; we are professionals. We warmly welcome you to Silver Lining Healthcare. It's a pleasure to meet you!
Our Story
Since opening our doors in 2013, Silver Lining Home Healthcare has been providing care to the entire state of Delaware. Throughout the years, our goal has always been to provide compassionate care to clients, not just their physical health, but their mental health, too. Our team has been earned both Top Employer and Top Workplace awards, because we care about our caregivers. Our nurse oversight provides extra expertise and ability to train new caregivers. We have a 24/7 commitment to care and on-call team that is available to work on any short-notice situations that arise. Caregivers are able to provide quality, compassionate care to wherever you call home. We set clear expectations, provide expert education, and promise to follow through with what we say we are going to do. Your care is our passion.
Our Mission and Values
At Silver Lining, we believe that every individual deserves to live their life to the fullest, regardless of their age or health status. Our mission is to provide compassionate and personalized care to seniors and individuals who require assistance with daily living tasks, helping them to live comfortably and independently in their own homes. We value integrity, compassion, and commitment, and we strive to uphold these values in every aspect of our care.
Quality of Care
Silver Lining Home Healthcare has received praise for the dedication and compassion of their staff. The employees go above and beyond to meet the needs of their clients, and the company shows appreciation for its employees. The quality of care provided is exceptional, with caregivers showing a unique sense of enthusiasm and compassion for all clients and employees.
Communication
However, some reviewers have expressed frustration with the company's communication. One reviewer felt that the communication was terrible, with changes to policies being made without notice. Another reviewer mentioned difficulties in getting in touch with the company, with numerous messages left with no callbacks.
Reliability
Reliability is another issue that has been raised. One reviewer mentioned being overbilled and not receiving a reimbursement check as promised. Another reviewer was not paid out for their PTO after resigning from the company.
Overall Experience
Despite the issues with communication and reliability, many reviewers have had a positive experience with Silver Lining Home Healthcare. The company has a reputation for being a great place to work and has received praise from families who have referred their loved ones to the company. Overall, the company's commitment to its clients and employees is evident, but there is room for improvement in terms of communication and reliability.
