Our Commitment to Quality Home Health Care
At At Home Care Agency, we believe healthcare should be accessible and compassionate. We provide high-quality home health care services throughout Kent, New Castle, and Sussex Counties in Delaware. With us, you can enjoy the comfort of your own home while receiving personalized attention and professional care.
Who We Are
Founded on a foundation of integrity and expertise, At Home Care Agency has become a trusted partner for individuals and families seeking compassionate care in their own surroundings. Our team of skilled professionals is dedicated to understanding each client's unique needs and creating a personalized care plan that meets their specific requirements.
Our Mission
Our primary mission is to provide exceptional healthcare in the comfort of your home. We believe in treating every individual with respect, dignity, and compassion. Our personalized approach ensures you receive the highest quality care tailored to your unique needs and goals.
Our Values
- Patient-centered care: We prioritize understanding and addressing your individual needs.
- Compassion and empathy: We treat every client with kindness and understanding.
- Professionalism and Expertise: Our team is highly skilled and experienced in delivering quality care.
- Personalized care plans: We tailor our approach to meet your specific requirements.
- Open communication: We believe in transparent and clear communication to ensure your peace of mind.
Our Services
We offer a diverse range of services to meet your diverse needs, including:
- Skilled Nursing Services: Expert care for chronic conditions, rehabilitation, and post-surgical recovery.
- Home Health Aide Services: Assistance with daily activities, companionship, and personal care.
- Certified Nursing Assistant Services: Comprehensive care for patients with multiple health conditions.
- And many more! Click here for a complete list of our services.
Overall Experience
The reviews highlight a generally positive experience with the company, with staff being friendly, responsive, and caring. However, some technical issues with the app were reported, causing frustration and affecting pay.
Staff and Communication
The staff, particularly Kalle and Brianna H., were praised for their friendliness and prompt assistance in resolving issues. The office staff, including Brianna, were commended for their responsiveness to calls and providing great information.
App and Technical Issues
The app was criticized for being slow and unreliable, especially in poor signal areas. This led to difficulties with logging in and resulted in lost hours due to app failure. The reviewers suggested that the app needs improvement to make it more efficient and reliable.
Compensation and Benefits
The company's pay and benefits were considered better than those of other similar companies. The reviewers appreciated the regular pay increases and bonuses, which were seen as a great blessing for their families.
