Your Home Value, Your Commission Options, Your Way!
At State Farm Insurance Agent Dick Franklin, we pride ourselves on being a trusted and reliable insurance agency in Tallahassee, FL. With over 45 years of experience in the industry, our team is dedicated to providing personalized insurance solutions to individuals, families, and businesses in our community.
Our Mission
Our mission is to provide our customers with unparalleled service, expert guidance, and tailored insurance solutions that meet their unique needs. We strive to build long-term relationships with our clients, based on trust, integrity, and a commitment to excellence. Whether you're looking for auto, home, life, or business insurance, we're here to help you navigate the complex world of insurance and make informed decisions about your coverage.
Our Services
At State Farm Insurance Agent Dick Franklin, we offer a wide range of insurance products and services, including:
- Auto Insurance: Comprehensive coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Protection for your home and personal belongings, including dwelling, personal property, and liability coverage.
- Condo Insurance: Specialized coverage for condominium owners, including dwelling, personal property, and liability coverage.
- Renters Insurance: Affordable coverage for renters, including personal property and liability coverage.
- Business Insurance: Customized solutions for businesses, including liability, property, and workers' compensation coverage.
- Life Insurance: Term life, whole life, and universal life insurance options to help protect your loved ones.
- Health Insurance: Affordable health insurance options for individuals and families.
- Pet Insurance: Protection for your furry friends, including accident and illness coverage.
Why Choose Us?
At State Farm Insurance Agent Dick Franklin, we're committed to providing our customers with exceptional service, competitive rates, and personalized attention. Our team of experts will work with you to understand your unique needs and develop a customized insurance plan that meets your goals and budget. With our extensive knowledge and experience, you can trust that you're in good hands.
Get a Quote Today!
If you're interested in learning more about our insurance products and services, or would like to request a personalized quote, please don't hesitate to contact us. We're here to help you make informed decisions about your insurance coverage.
Excellent Customer Service
Reviews praise the exceptional customer service provided by agents, including Ms. Marci, Sean, Marcie, and Lucretia. They are described as helpful, knowledgeable, and willing to take the time to explain policies and offer recommendations.
Praise for Specific Agents
Multiple reviewers mention the excellent service provided by specific agents, including Ms. Marci, who is described as "the best" and "an absolute delight to work with." Sean is praised for showing a customer how to save money on their car and homeowners insurance. Lucretia is commended for her friendly and helpful nature.
Negative Experiences
On the other hand, some reviewers express frustration with their experiences with State Farm. Cortney Zeiler's insurance rate increased significantly, despite having a clean driving record, and they were told it was due to "inflation." Oscore experienced high prices for young adults and blamed it on "inflation" in Florida. Jaedan Jah had a terrible experience with an agent who was unresponsive and inconsistent in providing information.
Communication Issues
Some reviewers criticize the lack of communication and inconsistency in responses from agents. Jaedan Jah had difficulty getting in touch with their agent, Mr. Franklin, and received incorrect information from assistants. Ted De Looze's review is unclear, but seems to imply that the service is slow and disorganized.
