Selecting a pediatrician is no easy task. At Bee Caves Pediatrics, we understand the challenge of finding a healthcare provider who meets all your requirements while also offering a personal connection. That's why we are committed to offering the highest level of care for your child, along with a supportive partner to help you navigate the journey of parenthood. Our approach is to respect your opinions, provide you with the latest medical information, and empower you to make informed decisions for your family. We pride ourselves on our progressive and highly personal care, delivering undivided attention and thoughtful treatment to every child.
Our Approach
Our practice offers expertise, up-to-date evidence-based medicine, and the latest technologies. However, what truly sets us apart is our commitment to spending quality time with you and your child. Our office visits are unhurried, giving us the opportunity to build an authentic relationship with you and address your concerns thoroughly. We continually strive to improve our services and honor our founding philosophy of providing the highest quality of care with empathy and devotion to your family.
Our Mission
At Bee Caves Pediatrics, our primary mission is to provide the highest quality of care and services in a comfortable, family-friendly environment. We are dedicated to ease of access, prompt and courteous service, and responsiveness to your concerns. We look forward to helping you raise happy and healthy children.
A Proud History of Serving Austin
Bee Caves Pediatrics has served the Westlake and Austin communities for over 40 years. Founded in 1978 by Dr. David Ruiz and Dr. Jerry Hudson, the practice has grown from a small two-room office to its current location on South Capital Texas Highway (Loop 360). Along the way, we have transitioned into a second generation of doctors, Dr. Elena Ruiz and Dr. Lydia Norton, who continue to deliver improved services to our patients.
Generations of Care
Our practice has had the privilege of caring for two generations of families, with many of our first patients now bringing their own children to us. As we continue to treat a second generation of patients, Bee Caves Pediatrics remains committed to providing exceptional care to every child who walks through our doors.
Overview of Reviews
The reviews for Bee Cave Pediatrics are predominantly positive, with most reviewers expressing satisfaction with the care and service provided by the practice.
Positive Experiences
Staff and Doctors
Multiple reviewers praised the friendly and knowledgeable staff, specifically mentioning Dr. Eugenia Garcia as exceptional. They appreciated the time she took to listen to concerns, her thoroughness, and kindness.
Facility
The office was described as clean and having cute kids' murals on the walls, creating a welcoming atmosphere.
Care and Service
Reviewers praised the practice for providing excellent care, being thorough, and showing genuine concern for their children's well-being.
Negative Experiences
Wait Time and Consultation
One reviewer expressed frustration with a 30-minute wait past their appointment time and a brief consultation that could have been handled over the phone.
Billing Issues
Another reviewer experienced issues with late and incorrect billing, which was eventually resolved after multiple phone calls. They criticized the administrative staff's apathetic approach to resolving the issue.
