Protecting What Matters Most to You
At Doug MacDaid State Farm Agency, we are proud to serve the Tampa Bay, FL area with Insurance and Financial Services. As a local State Farm Insurance Agent, I have been servicing the Tampa Bay area, including Hillsborough, Daytona Beach, St Augustine, Jacksonville, Hernando, Lakeland, Miami, and Orlando, for 45 years. Our office of licensed professionals has a combined experience of over 84 years within the Insurance industry.
Our Mission
Our mission is to provide our customers with protection for what matters most to you. We strive to help provide our Tampa Bay, Pinellas, Pasco, Oldsmar, Area Families with their specific insurance needs. We take pride in providing excellent customer service and a positive experience. We are a bilingual office, speaking English & Spanish, so please feel free to give us a call today for a free Auto, Homeowners or Life Insurance Quote.
Our Services
We provide a wide range of insurance services, including Auto, Commercial Auto, Homeowners, Condo, Life, Loss of Income, Boat, & Health Insurance, as well as Commercial Business Insurance for our local small business owners. We also offer other products, including Banking and Personal Articles Insurance.
Our Team
Our team of licensed professionals is dedicated to providing excellent customer service and a positive experience. We are committed to making our community stronger every day by providing our customers with protection for what matters most to you.
Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Commercial Business Insurance
- Banking
- Personal Articles Insurance
Overall Experience
The reviews are mostly positive, with many customers expressing satisfaction with the service provided by Doug MacDaid's State Farm agency. The majority of reviewers praised the agency's responsiveness, helpfulness, and ability to provide competitive rates.
Positive Aspects
- Exceptional Customer Service: Many reviewers praised the agency's staff, including Doug, Ray, Alysha, and Jennifer, for their friendly, responsive, and knowledgeable service.
- Competitive Rates: Several reviewers mentioned that they were able to get better rates from Doug's agency compared to other insurance providers.
- Helpful Agents: Reviewers appreciated the agency's agents for taking the time to explain policies, answer questions, and provide guidance on insurance needs.
Negative Aspects
- Poor Communication: A few reviewers experienced poor communication from the agency, including unreturned calls, confusing policies, and misunderstandings about policy changes.
- Frustrating Experiences: Some reviewers expressed frustration with the agency's handling of claims, policy changes, and billing issues.
