Compassionate Care, Family-First
Legacy Home Care is a reputable and compassionate home care provider serving the Twin Cities area. Our team of experienced professionals is dedicated to assisting seniors and individuals with various healthcare needs in the comfort of their own homes. We believe in empowering clients to maintain their independence and enjoy a fulfilling life in their familiar surroundings.
Our Vision
Our vision is to provide personalized and comprehensive home care services that enhance the quality of life for our clients while offering peace of mind to their families.
Our Services
Legacy Home Care offers a comprehensive range of services to meet diverse needs, including:
- Live-In Care: Companionship, personal assistance, medication management, and 24/7 supervision.
- Awake Care: Continuous supervision and assistance throughout the day.
- Hourly Home Health Aide: Assistance with daily tasks such as bathing, dressing, and mobility.
- Nurse Care Management: Medication management, wound care, and skilled nursing interventions.
- Home Therapy Services: Rehabilitation and therapeutic exercises to maintain physical and cognitive abilities.
- Social Work Services: Support with emotional well-being and navigating social challenges.
- Supplemental Staffing: Assistance with caregiver respite and temporary care needs.
Our Team
Our team consists of seasoned home care specialists who are licensed, bonded, and insured. We prioritize compassionate care, empathy, and skilled expertise to provide exceptional client experiences. We understand the importance of creating a comfortable and safe environment in your home.
Why Choose Legacy Home Care?
- Personalized care plans tailored to your unique needs.
- Responsive and supportive staff.
- Commitment to client safety and well-being.
- Flexible scheduling and affordable rates.
- Positive client testimonials and exceptional reviews.
Conclusion
Legacy Home Care is dedicated to providing high-quality, compassionate care that empowers our clients to live fulfilling lives in their own homes. Contact us today to learn how we can help you or your loved one live independently and with dignity.
Organizational Quality
Inconsistent Staffing
Several reviewers reported inconsistent staffing, with some experiencing no-shows or late arrivals, while others had exceptional caregivers. Chris Altmann was satisfied with the aides sent to care for his grandmother, while Paula Davidovich expressed frustration with the unresponsive and uncaring after-hours staff.
Poor Care
Michelle Keeler's review revealed disturbing mistreatment of her mother, including theft of credit card information, mismanagement of medication, and inadequate care. Paula Davidovich also experienced care inconsistency, including late arrivals and missed doses.
Positive Experiences
Many reviewers, including Anina Nielsen, Chris Altmann, Lisa Anderson, Heidi Halverson, Mark Berge, and Amanda Morrison, reported positive experiences with Legacy Home Care. They praised responsive and knowledgeable staff, timely care, and excellent customer service.
Licensing
Michelle Keeler's review highlighted the need for accountability, citing the lack of proof in her complaint against Legacy. Brian Juul's responsiveness and dedication to matching clients with suitable caregivers were commended by multiple reviewers.
Conclusion
The reviews highlight the complexity of Legacy Home Care's services, with some experiencing inconsistent care and others reporting positive experiences. While there are concerns about staff quality, customer service is consistently praised, particularly Brian Juul's responsiveness and dedication.
