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At J & E Automotive, we pride ourselves on being Nashville's go-to auto repair shop. Since 1995, we have provided top-notch auto repair services to the Nashville area, and surrounding communities, with a commitment to honesty, fairness, and exceptional customer service.
Our Mission
Our mission is to provide reliable, high-quality auto repair services to our customers at affordable prices. We strive to build long-term relationships with our customers, based on trust, integrity, and a passion for providing outstanding service.
Our Services
We offer a wide range of auto repair services, including alignment, heating and cooling services, AC repair, undercar services, diagnostic services, car and truck care, and engine maintenance. Our team of highly trained technicians use the latest diagnostic equipment and techniques to ensure your vehicle is running at its best. We understand that your time is valuable, and we strive to complete repairs quickly and efficiently, while maintaining the highest standards of quality.
Our Guarantee
We stand behind all of our work with a guarantee you can take to the bank. We want to ensure that you are completely satisfied with our services, and we will work with you to resolve any issues that may arise. Our goal is to provide you with a hassle-free experience, and we are committed to earning your trust and loyalty.
Our Story
J & E Automotive was founded in 1995 by two friends and coworkers, Jay Farrell and Edwin Uhlig. The first location of the shop was located at 33rd Ave. N. and Charlotte Ave. Through hard work, dedication, and a commitment to excellence, the business grew, and in 1998, we moved to our current location at 3801 Charlotte Ave. Today, we are proud to be Nashville's trusted auto repair shop, serving the Nashville area and surrounding communities.
Why Choose Us
At J & E Automotive, we are committed to providing you with an exceptional customer experience. Our team of experts will work with you to understand your needs, provide you with a straight-forward estimate, and complete repairs quickly and efficiently. We offer convenient hours, a comfortable waiting area, and a clean, modern facility. We are proud to be a part of the Nashville community, and we look forward to serving you.
Overview of J&E Auto Repair Reviews
Positive Experiences
- Many reviewers praised J&E Auto Repair for their honesty, transparency, and fast service.
- Several customers mentioned that the shop provided accurate quotes and stuck to them, without trying to upsell or overcharge.
- The staff was often described as friendly, knowledgeable, and willing to explain the repairs in detail.
- Some reviewers appreciated the shop's willingness to help with unusual or complicated problems.
Negative Experiences
- A few reviewers had poor experiences with customer service, citing rude or unhelpful staff.
- Some customers felt that the shop was untrustworthy or deceitful, and that they didn't follow through on their promises.
- A couple of reviewers mentioned that the shop didn't provide a quote or estimate, or that they didn't complete the work as promised.
