A Beautiful Smile. People Who Care.
At Mai Dentistry, we are passionate about providing exceptional dental care to our patients in St. Petersburg, FL. Our team of skilled professionals, led by Dr. Mai, is dedicated to delivering personalized dental services that cater to each patient's unique needs. We strive to create a comfortable and welcoming environment where our patients feel at ease, and our commitment to excellence in dental care is unmatched.
Our Mission
Our mission is to provide top-notch dental services that exceed our patients' expectations. We aim to build trusting relationships with our patients, and our team is committed to delivering exceptional care, courtesy, and professionalism. We believe that a beautiful smile is not just about aesthetics; it's about confidence, self-esteem, and overall well-being. Our goal is to provide personalized care that meets the unique needs of each patient, and we strive to make every visit a comfortable and stress-free experience.
Our Services
We offer a comprehensive range of dental services, including emergency dentist, oral surgery, root canal, tooth extraction, dental implants, dental crowns, Invisalign, veneers, and teeth whitening. Our team is equipped with the latest technology and advanced training to provide the highest level of care. Whether you're looking for routine maintenance, restorative dentistry, or aesthetic enhancements, we have the expertise and resources to meet your needs.
Our Team
Meet our team of experienced professionals, led by Dr. Mai and Dr. Maurici. Our doctors and staff are dedicated to providing exceptional care and ensuring that every patient feels welcome, comfortable, and confident in our office. Our team is committed to staying up-to-date with the latest advancements in dental technology and techniques, ensuring that our patients receive the most effective and personalized care available.
Our Office
Our state-of-the-art office is designed with patient comfort and convenience in mind. We've created a warm and welcoming environment that reflects our commitment to providing exceptional care. From the moment you step into our office, you'll experience the difference that sets us apart. Our team is proud to serve the St. Petersburg community, and we look forward to welcoming you to our office.
Patient Experience
The reviews highlight both positive and negative experiences at Mai Dentistry. On the positive side, many patients appreciate the friendly and professional staff, particularly the hygienists Angelynn Taylor and Rafael, who are praised for their attention to detail and excellent cleaning services. Dr. Maurici and Franky, the billing specialist, also receive positive mentions. Patients appreciate the office's annual membership option, which offers discounts on procedures, and the welcoming atmosphere.
Issues with Billing and Communication
On the negative side, some patients express frustration with billing and communication issues. Payson and Cj Manning report confusion over treatment plans and billing, with Payson stating that the office never communicated a large HSA credit on their books. Cj Manning was surprised by an outstanding bill from 2022 that they were not aware of, and the office was unable to provide the necessary documents to resolve the issue.
Staff Turnover and Inconsistencies
Wade Williams' review mentions staff turnover as a concern, with three different dentists seen over three years, leading to inconsistencies in care. Additionally, billing errors and issues with fluoride treatments are mentioned.
