Where Healthy Smiles Start!
At Henderson Pediatric Dentistry, we are dedicated to providing exceptional oral healthcare to infants, children, and adolescents in a friendly, safe, and state-of-the-art environment. Our mission is to provide specialized and excellent oral healthcare, focusing on prevention and education for families. We believe that every child deserves a healthy, happy smile, and we strive to help them achieve that through our personalized care and compassionate approach.
Our Team
Our team of experienced and caring professionals is committed to making each dental visit a pleasant experience for our young patients. We understand that every child is unique, and we tailor our approach to meet their individual needs. Our team is dedicated to teaching good oral hygiene habits, promoting healthy habits, and fostering a lifetime of good dental health.
Our Practice
We are proud to offer a state-of-the-art facility that meets and exceeds OSHA and CDC standards for infection control. Our office is designed to provide a comfortable and welcoming environment for our young patients. We believe that every child deserves a positive experience at the dentist, and we strive to make every visit a positive and enjoyable one.
Appointments
We understand that every family's schedule is busy, and we strive to accommodate our patients' needs. We schedule appointments at a mutually agreeable time, taking into account the patient's schedule and availability. We respectfully ask that you arrive 15 minutes prior to your scheduled appointment time to allow for parking, paperwork, and any necessary seating arrangements.
Office Visit Guidelines
For the safety and privacy of others, we kindly ask that only one guardian accompany the child patient at a time. We encourage siblings to wait in the reception area, as our play area is limited. Due to our stringent standards of infection control, we kindly request that cell phones are not allowed in the clinical area. Additionally, we kindly ask that no food or drink is brought into the office to maintain a sterile environment.
Payment
Payment for professional services is due at the time of treatment. We accept check, cash, or any major credit card. For patients who require major work, we can design a payment plan suitable for their needs. We also file insurance claims on behalf of our patients who have dental insurance coverage.
Cancellation
We kindly request that all cancellations are made at least 24 hours in advance. This allows us to offer the appointment to another patient who may need our care. We appreciate your cooperation in respecting our scheduling policies to ensure that every patient receives the highest level of service.
Conclusion
At Henderson Pediatric Dentistry, we are dedicated to providing exceptional pediatric dental care in a warm and welcoming environment. We believe that every child deserves a healthy, happy smile, and we strive to help them achieve that through our personalized care and compassionate approach. We look forward to welcoming your child to our practice and working with you to build a lifetime of good oral health.
Unprofessionalism and Lack of Communication
Multiple reviewers expressed frustration with the office's unprofessionalism and lack of communication. One reviewer waited over an hour to sign papers for their son's pre-op, with no communication from the staff. Another reviewer, BuBz, reported being told to give their infant son sleeping medicine for a 7-year-old's appointment, which raised a red flag.
Rudeness and Racism
Several reviewers reported experiencing rudeness and racism from the dentist, Ms. Kearney. One reviewer, Charita Fogg, described Ms. Kearney as interrupting the dental assistant and being dismissive of her grandson's needs. Another reviewer, Adriana Valencia, reported that the office manager became angry when she requested an earlier appointment time and threatened to cancel all her children's appointments.
Insurance Issues
Cheryl Bailey reported that the office did not have someone knowledgeable about insurance, which led to them losing two long-time patients.
Good Experiences
On the other hand, some reviewers had positive experiences with the office. Beverly Evans and Mary Brown both praised Dr. Kearney and her staff for taking good care of their children. Brandon G. P. reported that his son's first dentist visit was a great experience, and Nadia Perez appreciated the staff's niceness and trust in Dr. Kearney's professionalism.
Dental Work Concerns
Several reviewers raised concerns about the dental work and procedures recommended by the office. BuBz reported that their child did not need to be put under anesthesia for a surface cavity, and Chris Jenkins reported that the office recommended unnecessary work for their daughter. Makayla Smith reported that the dentist ignored her cavities and was rushed and rude during her cleaning.
