Where Memories are Made in the Mountains
At Covert Collision, we pride ourselves on being Austin's premier destination for collision repair services. With over a century of collective experience in the industry, our team of expert mechanics and technicians is dedicated to providing exceptional service to each and every customer. Our commitment to excellence has earned us numerous certifications and affiliations with top manufacturers, including Tesla, Cadillac, GM, Ford, and I-CAR.
Our Services
At Covert Collision, we understand the importance of getting back on the road as quickly and safely as possible following an accident. That's why we offer a comprehensive range of services designed to meet the unique needs of each customer. Whether you're dealing with hail damage, auto accident insurance claims, or minor fender benders, we've got you covered.
Aluminum Repair
We're not just limited to traditional steel vehicles - we're equipped to handle aluminum-built cars as well. With our affiliation with Cadillac, Tesla, Ford, and GM, we've earned a reputation for excellence in aluminum repair. Our team is dedicated to fixing even the most complex issues, ensuring you can get back on the road with confidence.
Structural Repair
Our highly trained technicians are skilled in the art of structural repair, ensuring that your vehicle is restored to its original condition. Whether it's a minor scratch or a major accident, we're equipped to handle it all. With our Car-O-Liner certified technicians, you can trust that your vehicle is in good hands.
Dent Repair
As an I-CAR Gold Class Certified service in Austin, our team has the expertise and tools necessary to fix even the most minor and major dents on every make and model. From traditional techniques to modern methods, we've got the skills to restore your vehicle to its former glory.
Wheel Repair
Don't let wheel damage compromise your safety - trust our team to fix even the most significant bends, cracks, and scratches. We use various repair options to ensure your wheels are in the best condition possible.
Frame Replacement and Repair
We understand that accidents can happen, and when they do, we're here to help. Our team is certified by Car-O-Liner, the leading American provider of automotive frame repair. Whether it's a minor or extensive collision repair, we've got the expertise to get you back on the road in no time.
Why Choose Covert Collision?
There are many reasons to choose Covert Collision for your collision repair needs. Perhaps most importantly, our team is dedicated to ensuring your safety on the road. By neglecting repairs, you put yourself and others at risk. Additionally, ignoring these issues may lead to more costly repairs down the line. With our premium collision and vehicle accident repair services, you can rest assured that your vehicle will be restored to its original condition.
Certifications and Affiliations
At Covert Collision, we take pride in our various certifications and affiliations with top manufacturers, including:
- Tesla
- Cadillac
- GM
- Ford
- I-CAR
With these certifications, you can trust that our team has the expertise and training necessary to handle even the most complex repairs.
Overall Experience
The reviews of Covert Collision Center vary, reflecting both positive and negative experiences.
Positive Comments
The reviewers who had a positive experience with Covert Collision Center praised the staff's kindness, professionalism, and communication skills. They appreciated the center's ability to repair hail damage vehicles and return their vehicles in a timely manner. Some reviewers mentioned receiving excellent customer service and were satisfied with the quality of the repairs.
Negative Comments
On the other hand, some reviewers were unhappy with their experience. They reported poor communication from the center, delays in repairs, and faulty workmanship. One reviewer even mentioned that the center caused a safety issue with their vehicle, leaving them with multiple big problems.
Details of Issues
Some common issues mentioned by reviewers included:
- Poor communication and lack of updates on the repair status
- Delays in repairs, which could take several months
- Inadequate handling of insurance claims
- Faulty workmanship or accidental damage to vehicles
- Unresponsiveness to customer concerns
