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At The Elm, we're dedicated to providing our residents with an unparalleled living experience. Our luxury apartments in Bethesda offer the perfect blend of comfort, convenience, and luxury, all in the heart of one of the most vibrant neighborhoods in the country.
Our Story
The Elm is more than just a place to live - it's a community, a lifestyle, and a home. Our residents enjoy the best of resort-style living within a Gold LEED certified building, featuring a 28th floor rooftop pool, expansive fitness center, and 17th floor landscaped terrace. With unbeatable centrally placed location, our residents have access to sweeping city views, diverse dining, and retail choices at Bethesda Row, just a 3-minute walk away.
Our Services
We offer a range of services designed to make your life easier and more enjoyable. From our 24/7 fitness center to our spacious rooftop pool and Skybridge, every amenity is designed to provide a unique living experience. Our pet-friendly community is smoke-free, and we welcome your furry friends with open paws. We're also committed to supporting planetary health by being a certified sustainable property.
Our Team
Meet Hana, our General Manager, who's dedicated to providing an unparalleled level of service. As a resident of The Elm, you can rely on her to provide consistency with a personal touch. From the smallest tasks to the more complex requests, Hana is standing by to make sure your life at The Elm stays a five-star one.
Our Mission
Our mission is to provide an exceptional living experience that exceeds our residents' expectations. We're committed to providing a community that's supportive, inclusive, and dedicated to providing a lifestyle that's unmatched in the area.
The Elm Apartment Reviews: A Mixed Bag
Positive Experiences
- Many residents have praised the excellent service provided by the staff, including Pragna, Chase, Luis, Linwood, Hana, Jazmin, and Francisco, who have gone above and beyond to address their concerns and provide top-notch assistance.
- The building's amenities, such as the fitness center, outdoor terrace, and common spaces, have been praised for their quality and convenience.
- Some residents have reported a seamless move-in process and appreciate the help provided by the staff during the transition.
- The apartment units themselves have been described as beautiful, modern, and clean, with great views and ample natural light.
Negative Experiences
- Several residents have expressed frustration with the building's management company, AIR Communities, citing issues such as theft, lack of responsiveness to concerns, and unfair fee increases.
- Some have reported problems with the building's infrastructure, including broken elevators, water leaks, and sewer smells.
- Others have complained about the Luxer package delivery program, pet waste in stairwells, and homeless individuals sleeping in the lobbies.
- A few residents have expressed disappointment with the building's condition, citing examples of broken glass, flooding, and poor communication from management about maintenance issues.
