At Omni Hotels and Resorts, we believe that experiences matter and the joy of travel is rooted in an authentic connection to a place. When you walk through our doors, you immediately sense the warmth and friendliness that define us, making you feel right at home.
Our Story
With over 50 destinations from coast to coast, we strive to be more than just a place to stay, but an experience you won't forget. Our hotels and resorts across the US and Canada boast 28 must-play golf courses and short courses, award-winning spas, signature restaurants, breathtaking vistas, and city views. Our new Select Guest loyalty program makes these experiences even more rewarding, allowing you to earn rewards on your entire stay, including dining, golf, shopping, and spa treatments.
Our Mission
Our mission is to provide genuine hospitality, personalized service, and elevated experiences that will leave you with memories that last a lifetime. Whether you're seeking an exciting getaway, a romantic escape, or a family vacation, we invite you to discover the magic of travel with our special offers, designed to make your stay truly memorable.
Our Services
Our services are designed to make your stay with us unforgettable. From our signature experiences to our award-winning spas, golf courses, and restaurants, we offer a wide range of amenities and activities to suit every taste and preference.
- Accommodations: Our luxurious rooms and suites are designed to provide the utmost comfort and relaxation, with amenities such as plush bedding, flat-screen TVs, and complimentary Wi-Fi.
- Dining: Our signature restaurants offer an array of culinary delights, from gourmet cuisine to casual fare, with options to suit every taste and preference.
- Golf: Our 28 must-play golf courses and short courses offer a challenging and rewarding golfing experience, with lessons and instruction available for golfers of all levels.
- Spa: Our award-winning spas offer a range of rejuvenating treatments, from massages and facials to body wraps and more.
- Meetings and Events: Our meeting and event spaces are designed to accommodate groups of all sizes, with state-of-the-art amenities and expert planning services.
Our Promise
At Omni Hotels and Resorts, we promise to provide you with an unforgettable travel experience, tailored to your unique needs and preferences. Whether you're traveling for business or pleasure, we invite you to experience the Omni difference.
Overall Experience
The Omni Houston Hotel at Westside has received mixed reviews from its guests. While some have praised the hotel's excellent service, clean and comfortable rooms, and great amenities, others have expressed disappointment and frustration with their stay.
Positive Feedback
Many guests have praised the hotel's staff for their friendliness, professionalism, and attentiveness. The hotel's rooms have been described as clean, comfortable, and spacious, with some guests appreciating the bidet in the bathroom. The hotel's amenities, such as the pool and fitness center, have also been praised. Some guests have appreciated the hotel's location, with easy access to nearby restaurants and attractions.
Negative Feedback
Some guests have expressed disappointment with their stay, citing issues with the hotel's cleanliness, outdated rooms, and poor customer service. Some have reported finding other people's belongings in their room, while others have experienced rude or unhelpful staff. The hotel's parking policy has also been criticized, with some guests feeling that the fees are too high. A few guests have reported issues with the hotel's Wi-Fi and room maintenance.
Amenities and Services
The hotel's amenities, such as the pool, fitness center, and spa, have been praised by some guests. However, others have reported issues with the pool area, including loud music and limited hours of operation. The hotel's restaurant and bar have received mixed reviews, with some guests appreciating the food and service, while others have reported issues with the menu and pricing.
Conclusion
While the Omni Houston Hotel at Westside has received some positive reviews, it has also faced criticism for its cleanliness, customer service, and amenities. Guests have reported mixed experiences, and it's clear that the hotel has room for improvement.
