Compassion Integrity Advocacy Respect Accountability
At A Care Connection, we understand that caring for a loved one can be a daunting task. That's why our team of experienced professionals is dedicated to providing personalized, compassionate, and consistent care to ensure that seniors can live safely and comfortably in the comfort of their own homes.
Our Mission
Our mission is to deliver exceptional home care services that prioritize the physical, emotional, and social well-being of our clients. We strive to empower aging adults and their families to make informed decisions about their care, while also providing support and guidance every step of the way.
Our Services
At A Care Connection, we offer a range of services designed to meet the unique needs of our clients. These services include:
- Home Health Care Agency: Our licensed and trained nursing staff deliver a high level of care to help clients manage chronic conditions, recover from surgery or illness, or receive palliative care.
- Private Care Referral Services: Our referral services provide clients with access to qualified and compassionate caregivers who can assist with daily living tasks, companionship, and emotional support.
- Care Plan Consultations: Our dedicated team works with clients to create personalized care plans that address their unique needs and goals.
- Non-Medical Home Care: Our caregivers provide assistance with daily living tasks, meal preparation, light housekeeping, and more, allowing clients to maintain their independence and comfort.
- Medical Social Services: Our medical social workers provide counseling, education, and support to help clients and their families navigate the healthcare system and make informed decisions about their care.
What Sets Us Apart
At A Care Connection, we're committed to delivering exceptional care that prioritizes the client's needs and preferences. Here are just a few things that set us apart:
- Comprehensive Care: Our team of experienced professionals, including nurses, therapists, and caregivers, work together to deliver comprehensive care that addresses a client's physical, emotional, and social needs.
- Personalized Care: We take the time to understand each client's unique needs, goals, and preferences, tailoring our care to meet their individual needs.
- Flexibility: Our flexible scheduling allows us to accommodate same-day appointments and 24/7 availability, ensuring that clients receive the care they need when they need it.
- Trust and Transparency: Our transparent approach means that clients and their families are always informed about their care and involved in the decision-making process.
Why Choose A Care Connection
At A Care Connection, we believe that every individual deserves to live with dignity, respect, and compassion. Our team of dedicated professionals is committed to delivering exceptional home care services that prioritize the client's needs, safety, and well-being. We're proud to serve the Jacksonville and Tampa Bay areas, providing trusted and reliable care to seniors and their families.
Quality of Care
Some of the authors had an excellent experience with the level of care provided by A Care Connection. For instance, Margaret Love mentioned that the nurse who visited her, Regina, was knowledgeable, professional, and pleasant. Similarly, Brenda Bateh appreciated the professional and caring approach of the A Care Connection team. Additionally, Pauline Pcartcollings praised the agency's attention to detail and the fact that they explained everything clearly.
Employee Morale and Management
The reviews also highlight the positive work environment at A Care Connection. Kirsten Kilgore, an employee of the company, praised everyone's kindness and willingness to answer questions and concerns. She mentioned that the company goes above and beyond to ensure patients' and staff's happiness and safety. Similarly, Jacinth Giencke enjoyed her journey with the company, praising the owner and office staff for their understanding nature.
Incidents and Issues
Unfortunately, some authors had unfavorable experiences. Sandra Carson reported that some caregivers from the agency stole items from her home, which was not only upsetting but also left her feeling vulnerable. She warned others not to hire home health care agencies, citing the lack of responsibility they take in situations like this. Kim Pedro also expressed dissatisfaction, stating that the agency sent new caregivers to her mother's home, which caused confusion and frustration. The caregiver assigned to her mother, Bonnie, was also rude and short when Kim contacted her.
