Your Satisfaction is Our Top Priority - Satisfaction Guaranteed!
A Legacy of Quality Repairs and Exceptional Customer Service
MAC Auto Body, Inc. has proudly served the Chicago area for over 45 years, restoring vehicles to their pre-accident glory. Founded on the principles of integrity, craftsmanship, and exceptional customer service, we are dedicated to providing you with the highest quality repairs and an unparalleled experience throughout the process.
Expert Technicians, Cutting-Edge Technology
Our team of certified technicians boasts decades of experience and have achieved the highest levels of training in the industry. We utilize state-of-the-art equipment and technologies to ensure meticulous repairs and lasting results. From advanced paint mixing systems to sophisticated straightening machines, our facilities are equipped to handle all types of repairs efficiently and effectively.
Exceptional Customer Care
Beyond technical expertise, we pride ourselves on our dedication to personalized customer service. Each vehicle receives dedicated attention from our experienced staff. We understand the emotional attachment people have to their vehicles, and we treat your car as if it were our own.
Our Services
MAC Auto Body, Inc. offers a comprehensive range of services to address all your collision and restoration needs:
- Computerized estimating and digital imaging: For accurate assessments and clear communication.
- Free estimates: No appointment needed.
- Vehicle rental assistance: We can help you secure a replacement vehicle while your car is being repaired.
- Quality paint mixing system: Guaranteed for long-lasting beauty and color match.
- Lifetime warranty: Your peace of mind is our priority.
- Collision and cosmetic repairs: Expertise in all types of repairs, from minor dents to extensive body damage.
- Foreign and domestic vehicle repairs: We handle all makes and models.
- Towing services: Reliable transportation for your vehicle, regardless of the situation.
- Secure and well-lit storage: Your vehicle is always safe with us.
Experience the MAC Auto Body Difference
When you choose MAC Auto Body, Inc., you can expect:
- Professional and courteous staff who will guide you through every step of the process.
- Prompt and efficient repairs completed to the highest standards.
- Transparent communication with regular updates on your vehicle's progress.
- Competitive pricing and transparent billing.
- Guaranteed satisfaction: We are committed to exceeding your expectations.
Let us restore your vehicle to its former glory. Contact us today for a free estimate and experience the MAC Auto Body difference!
Price and Value
Many reviewers have expressed disappointment with the pricing at Mac Auto. T. Sanders specifically mentioned being quoted over $400 for a $225 job, implying that the company may be taking advantage of customers who are unaware of the true cost. This trend of overpricing for unsuspecting customers has been a major concern for several reviewers.
Customer Service
On a more positive note, some reviewers have praised the customer service they received at Mac Auto. Jessica Smith appreciated the service rep who took the time to help her find what she was looking for, while Ernesto LaGuardia was extremely satisfied with the work done on his 2011 Buick, thanking the company for a "GREAT JOB." Jackie also had a fantastic experience, citing reasonable prices and excellent work, with Manager Henry being particularly helpful.
Quote and Review Process
Katrina Walker had a more neutral experience, receiving a very professional and quick quote for the damage on her car, but is still deciding which facility to use.
