Experience the Duraleigh Difference: Where Honesty Meets Excellence
At Duraleigh Auto & Collision, we have been providing superior results and satisfaction to customers in Raleigh, NC since 1996. As a family-owned business, we deliver honest and professional automotive repair, collision repair, and maintenance services. Our quality ASE (Automotive Service Excellence) certified technicians employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Our Mission
Our mission is to provide a unique and personalized experience for each of our customers. We strive to build long-lasting relationships with our clients by being transparent, honest, and dedicated to delivering the highest level of service. Our team of experts is committed to providing exceptional auto repair and maintenance services that exceed our customers' expectations.
Our Services
We offer a wide range of auto repair and maintenance services, including collision repair, general maintenance, towing services, and more. Our experienced technicians are trained to handle all types of vehicles, from domestic to foreign, and are equipped with the latest technology to diagnose and repair any issue. Whether you need a routine maintenance check or a major repair, we've got you covered.
Why Choose Us?
At Duraleigh Auto & Collision, we stand out from the competition with our commitment to excellence, honesty, and customer satisfaction. Our benefits include:
- FREE NATIONWIDE WARRANTY: The NAPA AutoCare Peace of Mind Warranty covers parts and labor for 24 months/24,000 miles.
- ASE CERTIFIED TECHNICIANS: Our technicians are highly trained and experienced in the latest automotive technology.
- NAPA EASYPAY FINANCING: Extend your Peace of Mind Warranty to 36 months/36,000 miles with a NAPA EasyPay card.
- FAMILY-OWNED BUSINESS: We take pride in being a family-owned business, dedicated to building long-lasting relationships with our customers.
What Our Customers Are Saying
Don't just take our word for it! Our customers rave about our exceptional service, honesty, and professionalism. Check out our reviews to see what our customers are saying about us.
Excellent Customer Service and Repair Experience
The majority of reviewers had an excellent experience with Duraleigh Auto Service, praising the staff's professionalism, honesty, and fairness. Many reviewers mentioned that the staff took the time to explain the repairs and provided detailed estimates, making them feel informed and not taken advantage of.
Quality of Repairs
Reviewers were extremely satisfied with the quality of repairs, citing timely and accurate work, excellent body work, and proficient technicians. Many reviewers mentioned that their vehicles were fixed correctly and looked "good as new" after the repairs.
Pricing and Value
While a few reviewers mentioned that the pricing was a bit high, most reviewers felt that the prices were reasonable and fair for the quality of service provided. Some reviewers even mentioned that the prices beat those of other shops in the area.
Negative Experiences
A few reviewers had negative experiences, citing overcharging, unprofessional behavior, and incomplete repairs. One reviewer felt that they were taken advantage of because of their gender, and another reviewer felt that they were misdiagnosed and overcharged.
