Experience the Best in Auto Repair Services with a Personal Touch
At Torbeck's Auto Repair, we pride ourselves on being the go-to auto repair shop in Cincinnati, Ohio. With over 40 years of experience, our commitment to providing top-notch auto repair services at affordable rates has earned us a stellar reputation in the community. Our team of skilled mechanics is dedicated to delivering superior service for your vehicle, and we're proud to be your trusted mechanics.
Our History
Torbeck's Auto Repair has been serving the Cincinnati area since 1976. Our founders, who were passionate about cars and dedicated to providing exceptional customer service, established our shop with the goal of becoming the best auto repair shop in the region. Over the years, we've expanded our services, updated our equipment, and continuously trained our staff to ensure we stay ahead of the curve. Today, we're proud to be one of the most trusted and reliable auto repair shops in Cincinnati.
Our Mission
Our mission is to deliver dependable and affordable automotive maintenance and repair services to the Cincinnati area and its neighboring communities. We're committed to providing transparent cost estimates, effective communication, and swift, reliable service to get you back on the road promptly. Our team of highly skilled auto maintenance and repair specialists is dedicated to providing superior service for your vehicle.
Our Services
At Torbeck's Auto Repair, we offer a wide range of auto repair services, including general inspections, 4x4 services, AC repair, alignment, Asian vehicle repair, auto detailing, brakes, car and truck care, domestic cars and trucks, and electrical services. We're committed to providing top-tier auto repair services that you can count on.
Our Promise
We promise to provide you with honest, reliable, and affordable auto repair services. We back all our work with a rock-solid guarantee you can rely on. Our primary objective is to efficiently carry out maintenance services and repairs, and we're committed to swift, reliable service to get you back on the road promptly.
Our Commitment to You
At Torbeck's Auto Repair, we're dedicated to delivering exceptional customer service and building long-term relationships with our customers. We understand the value of your time, and we're committed to providing convenient, quick, and reliable auto repair services that fit your schedule.
Overview of Reviews
The reviews of Torbeck's Auto Repair are largely positive, with many customers praising the shop's honesty, professionalism, and quality of work.
Positive Aspects
- Many reviewers praised the shop's honesty and transparency, with some mentioning that they felt comfortable and trusted the mechanics.
- Several reviewers mentioned that the shop went above and beyond to help them, including staying late to fix a problem or providing a loaner car.
- The shop's owner, Dan, was frequently mentioned as being friendly, knowledgeable, and honest.
- Some reviewers mentioned that the shop's prices were fair and reasonable.
Negative Aspects
- A few reviewers had negative experiences, including feeling rushed or dismissed by the staff, being quoted high prices, or having issues with the quality of work.
- One reviewer mentioned that they felt taken advantage of and overcharged.
- Another reviewer mentioned that they had a bad experience with a rude employee.
Common Issues
- Some reviewers mentioned that the shop was unable to provide an estimate over the phone, which may be a source of frustration for some customers.
- A few reviewers mentioned that they had issues with the quality of work, including one reviewer who mentioned that they had to take their car back to the shop multiple times to fix the same problem.
