EXCELLENT SERVICE AND QUALITY WORK, SINCE 1981
Our Story
At Walker Autobody and Frame Shop, we have been serving the Dallas community for over 35 years, providing top-notch auto body and frame repair services. Our family-owned and operated business has built a reputation for excellence, commitment, and dedication to our customers.
Our Services
We specialize in collision repair, frame repair, detailing, and paint services for all makes and models of vehicles. Our expert mechanics are I-CAR certified and factory trained to ensure quality repairs and exceptional customer service. Our state-of-the-art equipment and cutting-edge technology enable us to provide the most effective and efficient services.
Our Process
Our four-step process ensures customer satisfaction and quality repairs:
- Service: We provide accurate estimates, prompt repair services, and efficient communication.
- Quality: Our skilled technicians use high-quality parts and materials to ensure superior repair services.
- Technology: Our advanced equipment and technology enable us to diagnose and repair vehicles quickly and accurately.
- Warranty: We guarantee all our workmanship and offer a lifetime warranty on repairs to ensure customer satisfaction.
What We Offer
Walker Autobody and Frame Shop offers a range of services, including:
- Collision repair
- Frame repair
- Alignment
- Custom paint
- Frame repair
- Spoilers, body kits & accessories
- Auto detailing
- Lifetime warranty on repairs
We also provide:
- Replacement car rentals
- Direct insurance company communication
- Free estimates
- Written guarantee on workmanship
- Lifetime warranty on repairs
Contact Us
If you're in need of auto body or frame repair services, we invite you to visit us at Walker Autobody and Frame Shop. Our expert technicians are committed to providing exceptional customer service and quality repairs. Contact us today to schedule an appointment.
Experience with Walker Auto Body & Frame Shop
Mixed Reviews
Some customers have expressed frustration with the service at Walker Auto Body & Frame Shop, citing issues with missing belongings, poor customer service, and unfulfilled promises. On the other hand, many customers have had a positive experience with the shop, praising the fast and friendly service, helpful staff, and quality repairs.
Issues with Customer Service
Some reviewers have reported encountering rude and unhelpful staff, particularly at the front desk. One customer was left feeling frustrated and disappointed after being given misleading information about the availability of a staff member to provide an estimate. Another customer reported having to deal with a rude woman at the front desk.
Concerns about Trust
One customer reported finding a dirty gray rag in their car after it had been serviced, raising concerns about the trustworthiness of the staff. This customer also reported that some personal belongings had gone missing from their car.
Positive Experiences
Many customers have reported having a positive experience with Walker Auto Body & Frame Shop. They have praised the shop's fast and friendly service, the helpfulness of the staff, and the quality of the repairs. Some customers have reported that their cars were returned to them looking brand new, and that the staff went above and beyond to ensure their satisfaction.
Recommendations
Some customers have highly recommended Walker Auto Body & Frame Shop, citing their positive experiences and the quality of the service. However, others have warned against using the shop due to their negative experiences.
