Quality Service is Our #1 Priority!
At Dean's Wrecker Service, we take pride in being a family-owned and operated business since 1985, providing Raleigh with professional towing services at an affordable price. Our team is dedicated to delivering exceptional customer service, ensuring that your experience with us is nothing short of exceptional.
Our Services
We specialize in all types of light, medium, and heavy-duty towing, as well as crane services and equipment relocation. Our team of experts is equipped to handle any situation, from auto towing to heavy-duty hauling, with the utmost care and precision. Whether you're in need of emergency towing services or equipment relocation, we're here to help.
Our Story
Our owner, Mr. Eric Dean, has over 35 years of experience in the towing and transportation business. With a team of skilled technicians and a fleet of state-of-the-art trucks, we're capable of handling any job, no matter the size or complexity. We understand the importance of getting your equipment or vehicle back on the road quickly, which is why we offer 24/7 service and GPS tracking to ensure a seamless experience.
Our Promise
At Dean's Wrecker Service, we're committed to providing quality service that exceeds your expectations. We take pride in maintaining a high standard of service, and our customer reviews speak for themselves. Whether you're in need of auto towing, heavy-duty hauling, or equipment relocation, we're the go-to towing company in Raleigh.
Our Values
- Quality service is our number one priority
- Customer satisfaction is paramount
- We strive to exceed your expectations
- We're dedicated to providing affordable prices
- We take pride in our family-owned and operated business
General Impression
The overall sentiment of the reviews is very positive, with most reviewers expressing gratitude and appreciation for the excellent service they received from Dean's Wrecker Service.
Praise for the Staff
Many reviewers praised the staff for their kindness, professionalism, and helpfulness. The drivers were described as "friendly", "cordial", "polite", and "down-to-earth". The company's representatives were also praised for their prompt response times and willingness to go the extra mile to ensure customer satisfaction.
Reliability and Efficiency
The company's reliability and efficiency were also highlighted in the reviews. Reviewers mentioned that the tow trucks arrived quickly, and the drivers were able to handle complex situations with ease. The company's equipment was also praised for being excellent and suitable for a wide range of towing needs.
Exceptional Customer Service
The company's commitment to customer service was repeatedly praised in the reviews. Reviewers mentioned that the staff was courteous, patient, and empathetic, even in difficult situations. The company's willingness to accommodate special requests and provide additional assistance was also highlighted.
One Negative Review
One reviewer, however, had a negative experience with the company, citing a long wait time and complaints about the driver's behavior.
