Experience the Power of Aloha, One Policy at a Time.
At the Marissa Sugano State Farm Agency, we believe in spreading aloha and kindness to our community as often as possible. Our team, consisting of Anna, Lynn, and Idalia, is dedicated to providing you with compassionate and personalized service for all your insurance needs. With over 40 years of combined experience with State Farm Insurance Company, we can assist you with a wide range of insurance products, including auto, home, umbrella liability, flood, life, health, and business insurance. We can even help insure your pets through our alliance with Trupanion Insurance.
Our Mission
Our mission is to provide open and direct communication, assisting you through the claims process and ensuring that you receive the best possible service for your insurance needs. When you visit our office, you will be greeted by our friendly team and offered a soft drink in our reception area. We also offer notary public services to help our customers.
Our Services
We offer a range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Banking and Annuities
Our team is committed to providing you with personalized quotes and assistance with your insurance needs. We look forward to hearing from you and helping you find the right insurance coverage for you and your loved ones.
Community Involvement
We are proud to service community organizations such as The Hugs Foundation, Ben Franklin Elementary School, The Honolulu Women's and Children Shelter, and The USA Softball Organization. We believe in giving back to our community and making a positive impact on the lives of those around us.
Excellent Experiences with Marissa and State Farm
Binary Options Trading Success
One reviewer, Francis Ayuba, had a highly positive experience with Maxima investment, making $5,200 in one week trading binary options.
Insurance Excellence
The majority of reviewers had exceptional experiences with Marissa Sugano and her team at State Farm. They praised her excellent service, quick response times, and professionalism in handling their insurance claims.
Positive Traits
- Exceptional customer service
- Quick response times
- Professionalism
- Going above and beyond expectations
- Providing a sense of security and trust
Negative Experience
However, one reviewer, Michael M., had a disappointing experience with Marissa Sugano's office, citing lack of communication, delayed claims processing, and poor customer service.
Areas for Improvement
- Communication and follow-up
- Claims processing efficiency
- Customer service
