Get the coverage you need, before you need it.
At Mitchell Insurance Agency, Inc., we're dedicated to providing top-notch insurance services to individuals, families, and businesses in Lakeland, Florida. With a rich history spanning over 60 years, we've built a reputation for excellence, trust, and integrity.
Our Story
Established in 1958, our agency has grown from a small family business to a full-service insurance provider, offering a wide range of personal and commercial insurance lines. Our team of experienced agents and certified professional service representatives are committed to delivering personalized services, attention to detail, and prompt attention to our clients' needs.
Our Services
We're proud to offer a comprehensive range of insurance products and services, including:
- Auto Insurance
- Home Insurance
- Life Insurance
- Business Insurance
- Recreation Insurance
As an independent firm, we're committed to offering complete objectivity and unbiased advice. Our agents work closely with top-rated insurance companies to provide you with competitive rates and tailored coverage options that meet your unique needs.
Our Values
At Mitchell Insurance Agency, Inc., we believe that values matter. We live by our core values of:
- Trust
- Honesty
- Integrity
Our goal is to make every client feel heard, understood, and satisfied with their experience. We're dedicated to watching out for your blind spots and having your back every step of the way.
Get in Touch
Ready to learn more about our insurance services or get a free quote? Contact us today to speak with one of our experienced agents!
Overall Experience
The Mitchell Insurance Agency received a mix of positive and negative reviews. The majority of reviewers praised the agency's customer service, with many customers expressing satisfaction with the help they received from specific agents such as Mario, Stephanie, and Michael.
Positive Experiences
- Many reviewers appreciated the agency's ability to find them better rates and premiums, with some even switching from other insurance companies.
- The agents were described as professional, helpful, and responsive, with some customers praising their ability to explain complex insurance concepts in a clear and concise manner.
- Several customers reported having a smooth and streamlined experience, with their claims being handled efficiently and without hassle.
Negative Experiences
- A few reviewers expressed disappointment with the agency's customer service, citing a lack of communication and unhelpful agents.
- One reviewer, in particular, had a highly negative experience, describing the agency as a "joke" with poor customer service and an unhelpful agent.
