Protecting You and Your Loved Ones, One Policy at a Time
At Lindsey B Yates Ins Agcy Inc, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in Winter Haven, Florida, and surrounding areas. With over 49 years of experience as a State Farm Insurance agent, our agency is built on a foundation of trust, expertise, and excellent customer service.
Our Story
As a native of Polk County, born and raised in Bartow, Florida, our agent, L.B. Yates, has a deep understanding of the local community's insurance needs. With a distinguished career spanning over four decades, L.B. has built a reputation for being a reliable and knowledgeable insurance professional. Our agency is committed to providing personalized attention to each client, ensuring that they receive the right coverage for their unique needs.
Our Services
At Lindsey B Yates Ins Agcy Inc, we offer a wide range of insurance products and services, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Recreational Vehicles Insurance
- Boat Insurance
We understand that every individual and business has unique insurance needs, which is why we take the time to listen to our clients and tailor our services to meet their specific requirements. Our team of experienced professionals is dedicated to providing expert guidance and personalized attention to ensure that our clients receive the best possible coverage.
Our Values
At Lindsey B Yates Ins Agcy Inc, we believe in building long-term relationships with our clients, founded on trust, integrity, and exceptional customer service. We strive to create a friendly and welcoming environment, where our clients feel valued and respected. Our goal is to provide our clients with peace of mind, knowing that they have the right insurance coverage to protect their assets and loved ones.
Customer Service
The reviews highlight the exceptional customer service provided by the L.B. Yates State Farm office. Multiple reviewers praised the team's friendly and helpful demeanor, with some even stating that they have never experienced such great customer service before. Kathy, in particular, was mentioned for her excellent service, taking the time to explain insurance details and offers in great detail.
Positive Experiences
Many reviewers shared their positive experiences with the office, citing the team's professionalism, knowledge, and efficiency in handling their insurance needs. Some reviewers even moved their entire family's insurance to the office due to their excellent experience.
Trust and Recommendations
The reviews also emphasize the trust that clients have in the L.B. Yates State Farm office. Many reviewers highly recommend the office, stating that they would not go anywhere else for their insurance needs.
Negative Experiences
However, there were two negative reviews. One reviewer had a poor experience with an older woman at the office, who was rude and unaccommodating when their son's truck had a flat tire in the office's parking lot. Another reviewer had a bad experience with an agent, describing them as arrogant and untrustworthy.
Office Environment
Some reviewers praised the office environment, stating that the staff are always friendly and welcoming. One reviewer noted that the office is always willing to help, even going above and beyond to assist clients in need.
